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Microsoft Intune VS JitBit Helpdesk

Compare Microsoft Intune VS JitBit Helpdesk and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Microsoft Intune logo Microsoft Intune

Microsoft Intune is a cloud-based mobile device and application management solution.

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
  • Microsoft Intune Landing page
    Landing page //
    2023-03-30
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

Microsoft Intune videos

+ Add

Microsoft Intune - How it works

More videos:

  • Demo - Real World Management of Devices with Microsoft Intune and Azure Active Directory | Demo Heavy
  • Tutorial - Microsoft Intune Tutorial

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Category Popularity

0-100% (relative to Microsoft Intune and JitBit Helpdesk)

Microsoft Intune

JitBit Helpdesk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
IT Management
100 100%
IT Management
0% 0
Help Desk
24 24%
Help Desk
76% 76

User comments

Share your experience with using Microsoft Intune and JitBit Helpdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Intune and JitBit Helpdesk

Microsoft Intune Reviews

10 Best MDM Software: Mobile Device Management Solutions in 2023
Microsoft Intune is a specialized mobile device management app that gives users an integrated console for managing enterprise apps and mobile devices. Although it is a part of the Azure portal, you can also use it as a standalone solution.
Source: www.softwaretestinghelp.com

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

What are some alternatives?

When comparing Microsoft Intune and JitBit Helpdesk, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Soti MobiControl - SOTI MobiControl is an enterprise mobility management solution.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Jamf Pro - Jamf Pro is comprehensive enterprise management software for the Apple platform, simplifying IT management for Mac, iPad, iPhone and Apple TV.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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