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MiCloud Connect VS Genesys Engage

Compare MiCloud Connect VS Genesys Engage and see what are their differences

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MiCloud Connect logo MiCloud Connect

Secure and flexible cloud phone services and unified communications.

Genesys Engage logo Genesys Engage

Contact Center Operations
  • MiCloud Connect Landing page
    Landing page //
    2019-10-12
  • Genesys Engage Landing page
    Landing page //
    2023-08-03

MiCloud Connect videos

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Why MiCloud Connect?

More videos:

  • Review - Mitel 6910 IP Phone on MiCloud Connect: Overview
  • Review - Mitel 6920 IP Phone on MiCloud Connect: Overview

Genesys Engage videos

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Genesys Engage on Azure: Create memorable customer experiences

Category Popularity

0-100% (relative to MiCloud Connect and Genesys Engage)

MiCloud Connect

Genesys Engage

Enterprise Communication
49 49%
Enterprise Communication
51% 51
Communication
40 40%
Communication
60% 60
Customer Support
0 0%
Customer Support
100% 100
VoIP
100 100%
VoIP
0% 0

User comments

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What are some alternatives?

When comparing MiCloud Connect and Genesys Engage, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

3CX - Hosted PBX with CRM integration and mobile apps

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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