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MiCloud Connect VS Genesys Cloud

Compare MiCloud Connect VS Genesys Cloud and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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MiCloud Connect logo MiCloud Connect

Secure and flexible cloud phone services and unified communications.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • MiCloud Connect Landing page
    Landing page //
    2019-10-12
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

MiCloud Connect videos

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Why MiCloud Connect?

More videos:

  • Review - Mitel 6910 IP Phone on MiCloud Connect: Overview
  • Review - Mitel 6920 IP Phone on MiCloud Connect: Overview

Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to MiCloud Connect and Genesys Cloud)

MiCloud Connect

Genesys Cloud

Enterprise Communication
33 33%
Enterprise Communication
67% 67
Communication
22 22%
Communication
78% 78
Customer Support
0 0%
Customer Support
100% 100
VoIP
100 100%
VoIP
0% 0

User comments

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What are some alternatives?

When comparing MiCloud Connect and Genesys Cloud, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

3CX - Hosted PBX with CRM integration and mobile apps

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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