Software Alternatives & Reviews

MediaWiki VS Malcolm App

Compare MediaWiki VS Malcolm App and see what are their differences

MediaWiki logo MediaWiki

MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • MediaWiki Landing page
    Landing page //
    2023-07-23
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

MediaWiki

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

MediaWiki features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

MediaWiki videos

Using A Self Hosted MediaWiki As A Private Documentation Server with Visual Editor

More videos:

  • Review - MediaWiki vs. Confluence

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to MediaWiki and Malcolm App)
WiKi
100 100%
0% 0
Customer Support
0 0%
100% 100
Note Taking
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing MediaWiki and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using MediaWiki and Malcolm App. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare MediaWiki and Malcolm App

MediaWiki Reviews

Top 12 Self-hosted Wiki Engines for 2024: A Comprehensive Guide
Released in 2002, MediaWiki replaced the initial UseModWiki software used by Wikipedia. It evolved with Wikipedia's growth, introducing features like namespaces, watchlists, and user talk pages. It's been adopted by many organizations for their wikis due to its robust and scalable nature.
Source: medevel.com
The 10 Best Self-hosted Wiki Software for Linux System
MediaWiki is an outstanding self-hosted Wiki software for editing rich multimedia and developing collaborative projects. It is based on the Open Source Technology Project (OST), which allows the distribution of software modules. The main difference between MediaWiki and other wiki software is that MediaWiki uses a lightweight wiki markup, which is easier to learn in the...
Best 11 Open-source Free Wiki Engines for teams and enterprise in 2022
MediaWiki is an open-source Wiki engine that runs Wikipedia. It is the oldest system in the list and some may consider it the king of Wiki engines. It supports almost all available languages as it is easy to install and use.
Source: medevel.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
MediaWiki is a free wiki software that runs platforms like Wikipedia and Wiktionary. It helps in collecting and managing knowledge and making it available to your target audience. Customizable and reliable, this wiki tool requires server maintenance and installation. The best part about MediaWiki is that it provides translation services that help you localize the wiki in...
17 open source wiki engine/software
MediaWiki is a free and open source server based wiki engine written in PHP developed by Wikipedia. MediaWiki is an extremely powerful, scalable software and a feature-rich wiki implementation, that uses PHP to process and display data stored in its MySQL database. Pages use MediaWiki’s wiki-text format, so that users without knowledge of XHTML or CSS can edit pages easily...

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

What are some alternatives?

When comparing MediaWiki and Malcolm App, you can also consider the following products

DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Wiki.js - An open source, modern and powerful wiki app built on Node.js, Git, and Markdown.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

TiddlyWiki - a non-linear personal web notebook

Zendesk Support - Social Customer Support and Help Desk and Ticketing