Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Not too far ago, I invested several days into "mastering" and tuning TiddlyWiki. It was an interesting experience. I loved it on the whole and felt very enthusiastic about using it store all my knowledge. It's super flexible and use of tags, filters and macros make it unique. However, it's a bit complicated for mass adoption. Also, the extended use of its powerful features may make your computer tangibly slow.
That's why I found "Obsidian", that's what I'm using today to store my knowledge.
Based on our record, TiddlyWiki seems to be more popular. It has been mentiond 180 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Tiddlywiki might be interesting. https://tiddlywiki.com/. - Source: Hacker News / 4 months ago
I use TiddlyWiki. It's a portable editable wiki that doesn't require a web server or web hosting. You open it from your computer, edit it, and save it. You get all of the linking that you'd expect to see in a wiki, and it's super readable and easy to use. Source: 6 months ago
Hopefully, this will make it much easier for software like tiddlywiki [1] where the idea is to be as self-contained as possible. It has depended on various mechanisms to save changes to disk, but this may lower the threshold to use it and feel more streamlined [1] https://tiddlywiki.com. - Source: Hacker News / 7 months ago
It is a single-HTML-file TiddlyWiki instance that runs in a web browser (offline as well as online), meant to be downloaded and stored wherever suits you best. Everything that you see when working in BASIC Anywhere Machine (everything that makes "BAM" work as an IDE and all BASIC programs) exist in the one HTML file. Source: 8 months ago
TiddlyWiki still works as intended: https://tiddlywiki.com/#GettingStarted but there are so many different clients to run on. Mobile or Desktop ? What OS? What Browser? This effort https://val.packett.cool/blog/tiddlypwa/ is remarkable as the mobile side of saving is not as robust as on the desktop side of things and there is a scaling limit on performance as the number of tiddlers grows. Also the syncing between... - Source: Hacker News / 10 months ago
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