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Medallia VS Dovetail

Compare Medallia VS Dovetail and see what are their differences

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Medallia logo Medallia

Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).

Dovetail logo Dovetail

Mobile Cloud-Based Dental Software
  • Medallia Landing page
    Landing page //
    2023-10-17

  www.medallia.comSoftware by Medallia

  • Dovetail Landing page
    Landing page //
    2023-09-27

Medallia videos

+ Add

Medallia Experience Cloud in Action

More videos:

  • Review - Medallia for Retail: Solution Overview
  • Review - Medallia for B2B: Solution Overview

Dovetail videos

+ Add

Barrell Dovetail Whiskey Review! Breaking the seal episode #58

More videos:

  • Review - Barrell Dovetail Review
  • Review - Barrell Dovetail Review

Category Popularity

0-100% (relative to Medallia and Dovetail)

Medallia

Dovetail

Surveys
100 100%
Surveys
0% 0
User Experience
0 0%
User Experience
100% 100
Customer Feedback
43 43%
Customer Feedback
57% 57
User Feedback
45 45%
User Feedback
55% 55

User comments

Share your experience with using Medallia and Dovetail. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Dovetail seems to be a lot more popular than Medallia. While we know about 14 links to Dovetail, we've tracked only 1 mention of Medallia. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Medallia mentions (1)

Dovetail mentions (14)

  • How to store customer interviews
    Most of my friends at Canva and Atlassian swear by Dovetail (dovetail.com) which was pretty much built for this workflow. Source: 5 months ago
  • The Best Marketing Research Tools I've Found - A post going for the 2024 AI era
    2 - DoveTail: Qual study tool; really love this one and it has a lot of features. Auto-transcription, sentiment analysis, and customizable data organization to streamline research analysis. Source: 5 months ago
  • Interview coding software
    Dovetail. We have played with this for our studies and really like it, it creates video clips out of your time stamps. https://dovetail.com/. Source: 11 months ago
  • I tried to describe how you can use a digital whiteboard (e.g., Miro, Mural, FigJam) to tag user interviews. The main advantage is that you can quickly categorize things visually in at least three different ways, which seems useful. Any comments, shared experience, or suggestions?
    Nice way to visualize your research. There is also an app called Dovetail where you can also tag and organize findings. Source: over 1 year ago
  • Research Repositories - what are you using?
    Https://dovetailapp.com/ and https://condens.io/ (both excellent and specifically focused on user research). Source: almost 2 years ago
View more

What are some alternatives?

When comparing Medallia and Dovetail, you can also consider the following products

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

Condens.io - Make storing, analyzing and sharing all UX research data easier, faster and more enjoyable.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Sprig - Delivering locally-sourced, seasonal, sustainable lunches and dinners.

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