Software Alternatives & Reviews

Mattersight Quality Monitoring VS injixo

Compare Mattersight Quality Monitoring VS injixo and see what are their differences

Mattersight Quality Monitoring logo Mattersight Quality Monitoring

Mattersight Behavioral Analytics products break down these stories, analyze them, and turn them into meaningful data you can react to, so you can improve your return on every interaction moving forward.

injixo logo injixo

injixo is a cloud-based workforce management software for call centers.
  • Mattersight Quality Monitoring Landing page
    Landing page //
    2020-03-16
  • injixo Landing page
    Landing page //
    2023-10-02

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injixo videos

What our customer like about injixo WFM

More videos:

  • Review - The Forum Awards: Yorkshire Housing's Workforce Management journey with injixo

Category Popularity

0-100% (relative to Mattersight Quality Monitoring and injixo)
Communication
43 43%
57% 57
Customer Support
0 0%
100% 100
Work Management
100 100%
0% 0
Employee Scheduling
0 0%
100% 100

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What are some alternatives?

When comparing Mattersight Quality Monitoring and injixo, you can also consider the following products

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

MaestroQA - MaestroQA is software for customer service quality assurance. Whether it's CSAT, CES, or more, we will drive the metrics behind your team.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.