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Mattersight Behavioral Analytics VS Genesys Engage

Compare Mattersight Behavioral Analytics VS Genesys Engage and see what are their differences

Mattersight Behavioral Analytics logo Mattersight Behavioral Analytics

Mattersight provides personality-based software applications.

Genesys Engage logo Genesys Engage

Contact Center Operations
  • Mattersight Behavioral Analytics Landing page
    Landing page //
    2023-07-03
  • Genesys Engage Landing page
    Landing page //
    2023-08-03

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Genesys Engage videos

Genesys Engage on Azure: Create memorable customer experiences

Category Popularity

0-100% (relative to Mattersight Behavioral Analytics and Genesys Engage)
Customer Support
12 12%
88% 88
Communication
8 8%
92% 92
Employee Scheduling
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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What are some alternatives?

When comparing Mattersight Behavioral Analytics and Genesys Engage, you can also consider the following products

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.