Software Alternatives & Reviews
Register | Login

ManageEngine SupportCenter Plus VS Attio

Compare ManageEngine SupportCenter Plus VS Attio and see what are their differences

Picflow
Online gallery and proofing platform for creative professionals. featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Attio logo Attio

Attio is a radically new type of CRM that is real-time, entirely customizable and intuitively collaborative. Using Attio, your team can create, build and deploy your CRM exactly as you want it.
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09
  • Attio Landing page
    Landing page //
    2022-12-19

ManageEngine SupportCenter Plus

Website
manageengine.com
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

Attio

Website
attio.com
$ Details
freemium $29.0 / Monthly
Platforms
Browser iOS Android Google Chrome REST API
Edit details

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Attio features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to ManageEngine SupportCenter Plus and Attio)

ManageEngine SupportCenter Plus

Attio

Help Desk
100 100%
Help Desk
0% 0
CRM
20 20%
CRM
80% 80
Team Collaboration
0 0%
Team Collaboration
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using ManageEngine SupportCenter Plus and Attio. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Attio seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine SupportCenter Plus mentions (0)

We have not tracked any mentions of ManageEngine SupportCenter Plus yet. Tracking of ManageEngine SupportCenter Plus recommendations started around Mar 2021.

Attio mentions (5)

  • Launch HN: Okapi (YC W24) – A new, flexible CRM with good UX
    Great stuff! I celebrate everyone who gets the world off SFDC. We recently started using https://attio.com/ — how do you guys compare? - Source: Hacker News / about 2 months ago
  • Show HN: Teable – Open-Source No-Code Database Fusion of Postgres and Airtable
    Attios website: https://attio.com/ Also, what makes this different from: Budibase (cofounder). - Source: Hacker News / about 2 months ago
  • Launch HN: Twenty.com (YC S23) – open-source CRM
    2 competitors which I think are getting things right on the UI front are Attio [1] and Folk [2]. It's not as powerful as Salesforce and the data structure is very loose, but they have done a good job with the user-experience. They are not open source though. [1] https://attio.com. - Source: Hacker News / 10 months ago
  • Tracking Users, Organizations, and Investors in B2B SaaS Growth
    I like what I see with https://attio.com/. Haven’t used it yet but have it on the list to check out eventually. Source: 11 months ago
  • Show HN: Simple CRM and Sales Automation
    We’re building Attio (https://attio.com) for exactly this use case! We have a really modular data structure and a flexible API that feels a lot like Airtable or Notion with all the CRM features you’d expect. I’d love to learn more about your use case as I really believe the idea of a “modular, developer focused” CRM is long overdue! Disclaimer: I am the CTO :). - Source: Hacker News / over 2 years ago

What are some alternatives?

When comparing ManageEngine SupportCenter Plus and Attio, you can also consider the following products

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

CiraSync - CiraSync is a program that syncs and shares office 365 GAL contacts and calendars to smartphones.

Aprive - Aprive is a FREE CRM which is powered by Acquaint Softtech Private Limited to help you manage and convert your leads easily while enabling you to grow your team’s performance and make smart decisions.

Clariti.app - Clariti is a team communication app that uses Artificial Intelligence to combine emails, chats, documents, calendar events and feeds on the same topic, in rich context-based Conversations to ensure your communication stays focused & organized.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Simplish - Simplish is a day planner software that is used for time management.

Loading...