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Zim Wiki VS Zendesk Support

Compare Zim Wiki VS Zendesk Support and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zim Wiki logo Zim Wiki

Zim is a graphical text editor used to maintain a collection of wiki pages. Each page can contain links to other pages, simple formatting and images.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • Zim Wiki Landing page
    Landing page //
    2022-11-03
Not present

Zim Wiki videos

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Zim Wiki FavoriteFeatures from ProductiveLinux

More videos:

  • Review - Toma nota de todo con Zim Wiki

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to Zim Wiki and Zendesk Support)

Zim Wiki

Zendesk Support

Note Taking
100 100%
Note Taking
0% 0
Customer Support
0 0%
Customer Support
100% 100
Task Management
100 100%
Task Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Zim Wiki and Zendesk Support. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zim Wiki and Zendesk Support

Zim Wiki Reviews

8 Free Note Taking Software For Windows – Evernote Alternatives
Zim is a graphical text editor used to maintain a collection of wiki pages. Each page can contain links to other pages, simple formatting and images. Pages are stored in a folder structure, like in an outliner, and can have attachments. Creating a new page is as easy as linking to a nonexistent page. All data is stored in plain text files with wiki formatting. Various...
Source: www.geckoandfly.com
Ask HN: Favorite note-taking software?
One problem is that some notes tend to become spread out and somewhat chaotic, especially when having to multitask under time pressure. Many notes taken have little if any value after some weeks or months so I don't pay much attention to strict discipline there. Zim is essentially a somewhat messy lab journal intended for myself.
Source: news.ycombinator.com

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Social recommendations and mentions

Based on our record, Zim Wiki seems to be more popular. It has been mentiond 116 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zim Wiki mentions (116)

  • Notepad Tab
    For me it's the risk of littering in a project repo. So I use Zim wiki instead: https://zim-wiki.org/. - Source: Hacker News / 18 days ago
  • Show HN: A Python-based static site generator using Jinja templates
    I'll slightly modify your argument; because Pure HTML does suck: Why don't people make static sites with a simple "Markdown-or-Similar to HTML" converter, CSS, and vanilla JS...etc? (This is what I do, btw -- http://zim-wiki.org + a template). - Source: Hacker News / 3 months ago
  • Show HN: A directory of open source alternatives to proprietary software
    You should add Zim [1] to the "Personal Knowledge Management" section :) [1] https://zim-wiki.org. - Source: Hacker News / 3 months ago
  • Sent – simple plaintext presentation tool
    Https://meyerweb.com/eric/tools/s5/ And I just tweaked the CSS and added a bit of logic to included the possibility of one image per slide; as well as editing slides not with raw HTML but with https://zim-wiki.org (because that's what I'm really used to, I'm sure any Markdown thing would work just as well). - Source: Hacker News / 4 months ago
  • The rise and fall of the standard user interface
    Absolutely; recently I realize I wish I'd never learned vim. I use too many other programs that are at least CUA-ish ( http://zim-wiki.org is the most important app I use ) and now I kind of want out. I haven't yet tried Modeless Vim, but that looks like my next experiment. https://github.com/SebastianMuskalla/ModelessVim. - Source: Hacker News / 5 months ago
View more

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

What are some alternatives?

When comparing Zim Wiki and Zendesk Support, you can also consider the following products

Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.

Zoho Desk - Industry's first context-aware Helpdesk Software

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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