Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
If you're someone who likes to keep everything in order and easily accessible, you'll want to check out the Evernote app. This app is designed to help you keep track of all your notes, ideas, and to-do lists in one place, and it does so with style.
From my experience using the app, I found that it's incredibly user-friendly and has a sleek design. You can easily create notes, organize them into notebooks, and even add tags to make it easier to find what you're looking for later on. Whether you're a student trying to keep track of your class notes or a busy professional juggling multiple projects, Evernote has you covered.
The thing that I personally like about Evernote is that before I have used word as my note taking application, than on my smartphone I have had used Google Keep and so my notes were just unorganized mess. But with Evernote now I can have my notes at one place and unified. Also the fact that I can log to another device and my notes are "just there" is really nice. And also I like graphics user interface of Evernote.
Based on our record, Evernote seems to be more popular. It has been mentiond 63 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Evernote.com — Tool for organizing information. Share your notes and work together with others. - Source: dev.to / 3 months ago
Shottr: A tool for taking screenshots and sharing them with others. It offers more functionality than the native macOS tool and is much lighter than Skitch. - Source: dev.to / 11 months ago
Evernote: Evernote allows you to create and organize notes capture images and audio and sync across multiple devices for easy access. Source: 11 months ago
Evernote - Personal Notes. Organizing my thoughts, planning my week & day. Source: 12 months ago
See: https://www.reddit.com/r/sysadmin/wiki/new_role_questons/. You might not have anyone to ask those sort of questions to, but try to answer as many of those items on the checklist as possible. After/during that, document everything. Make an Obsidian Vault, or use Evernote, or any note-taking software you prefer. The stuff you write down now will likely help you down the line, and whoever they hire when you... Source: about 1 year ago
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.
Zendesk Support - Social Customer Support and Help Desk and Ticketing
Standard Notes - A safe place for your notes, thoughts, and life's work