Software Alternatives, Accelerators & Startups

Malcolm App VS Logseq

Compare Malcolm App VS Logseq and see what are their differences

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.

Logseq logo Logseq

Logseq is a local-first, non-linear, outliner notebook for organizing and sharing your personal knowledge base.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Logseq Landing page
    Landing page //
    2023-06-29

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Logseq

Website
logseq.com
Pricing URL
-
$ Details
free
Platforms
-
Release Date
-

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Logseq features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

Logseq videos

Logseq - A Roam Research Alternative for Notes / PKM / To Do / Journal

More videos:

  • Review - How I use Logseq Daily - A Roam Research Alternative for Notes / PKM / To Do / Journal
  • Review - Logseq Update Video - A Roam Research Alternative for Notes / PKM / To Do / Journal

Category Popularity

0-100% (relative to Malcolm App and Logseq)
Customer Support
100 100%
0% 0
Note Taking
0 0%
100% 100
Customer Service
100 100%
0% 0
Knowledge Management
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and Logseq.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Malcolm App and Logseq. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and Logseq

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Logseq Reviews

Supercharge Your Productivity: Three Recommended Tools for Thought
Outliners (think Workflowy, Roam, Logseq) rely on blocks and indentation for primary connections, and references to other blocks or pages for richer links. They’re optimized for capturing quick thinking.
Source: medium.com
Logseq vs Roam Research vs Obsidian: which one should you choose?
Refined user interface: Logseq offers a refined user interface that is easy to understand and pleasing to the eyes. On the other hand, Obsidian looks like a jumble of various UI elements which are hard to figure out and look daunting. Logseq wins this round for me, hands down. – The only reason to choose Obsidian’s user interface over Logseq’s is that the former is far more...
Source: medium.com
Best 5 Obsidian Alternatives
Logseq is an open-source outliner application that makes it easy to write, organize and share your thoughts and to-do lists thanks to the ability to create and edit plain-text Markdown and Org-mode files. This means that your data is locally stored and yours forever and that it can be edited with any tools supporting those formats.
Obsidian vs. Roam vs. LogSeq: Which PKM App is Right For You?
While LogSeq and Roam function very similarly, LogSeq isn’t quite as refined. There’s a lot of thought that went into Roam’s simple interface, and while we appreciate that LogSeq is trying to push things forward in specific areas (like the addition of a Journals page), it doesn’t feel quite as smooth.
Best Next-Level Note Apps for 2021
The privacy-first, open-source knowledge base allows users to visualize every note through graphs. Knowledge grows and new ideas and thoughts are connected into a “tree of ideas”. With Logseq users can organize tasks and projects with built-in workflow commands.
Source: zenkit.com

Social recommendations and mentions

Based on our record, Logseq seems to be more popular. It has been mentiond 281 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

Logseq mentions (281)

  • Enlightenmentware
    Nice! I used https://wiki.systemcrafters.net/emacs/org-roam/ for a while but switched to LogSeq (https://logseq.com/) because org-roam was buggy. I like working with LogSeq, but even after a couple of years of using it, I’m not convinced by the Zettelkasten method. Maybe I’m doing it wrong! - Source: Hacker News / 14 days ago
  • Notes on Emacs Org Mode
    Sorry, but _what exactly_ «it seems to do» from your point of view? My «second brain» now is almost 300Mb of text, pictures, sound files, PDF and other stuff. As I already mentioned, it contains tables, mathematical formulae, sheet music, cross-references, code samples, UML diagrams and graphs in Graphviz format. It is versioned, indexed by local search engine, analyzed by AI assistant and shared between many... - Source: Hacker News / 5 months ago
  • Why I Like Obsidian
    Obsidian is great. For those looking for an open source alternative (or don't want to pay the Obsidian fees for professional usage) check out Logseq: https://logseq.com/. - Source: Hacker News / 5 months ago
  • Obsidian 1.5 Desktop (Public)
    For an opensource alternative to Obsidian checkout Logseq (1). I spent a while thinking obsidian was opensource out of my own ignorance and was disappointed when I learned it was not. 1: https://logseq.com/. - Source: Hacker News / 5 months ago
  • How do you track your daily tasks?
    I use logseq to keep journal of my daily work. Source: 6 months ago
View more

What are some alternatives?

When comparing Malcolm App and Logseq, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.