Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Based on our record, Standard Notes seems to be more popular. It has been mentiond 128 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This certainly could be useful for me personally, but it would need more functionality. I think the _full_ project could be very useful though. However I would ask, how is this different from e.g. https://standardnotes.com/ and other note systems available ? - Source: Hacker News / 3 months ago
Standard Notes - Fully Private and Secure with Multiple different Editors and Backup options including Self hosting. Source: 6 months ago
I've been using Standard Notes'[0] free tier for a while now without issues. Far superior to Evernote. And apparently EN uses your data for machine learning so they can monetize their free users. Standard operating procedure. [0] https://standardnotes.com/. - Source: Hacker News / 6 months ago
Standard Notes (version 3.178.0): An end-to-end encrypted note-taking app for digitalists and professionals. Source: 7 months ago
- How do I get my data OUT of this thing, if I decide it isn’t right for me? C) If you’re going to go down the “unlike other note-taking platforms” route, it might be valuable to explicitly help people make the comparison in terms of features/approaches/architecture/trade-offs etc. How should one compare this against [Obsidian](https://obsidian.md)? [Simplenote](https://simplenote.com)?... - Source: Hacker News / 10 months ago
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.
Zendesk Support - Social Customer Support and Help Desk and Ticketing
OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.