Software Alternatives, Accelerators & Startups

LucidChart VS Zendesk

Compare LucidChart VS Zendesk and see what are their differences

LucidChart logo LucidChart

LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • LucidChart Landing page
    Landing page //
    2023-05-10
  • Zendesk Landing page
    Landing page //
    2024-05-06

LucidChart videos

Lucidchart tutorial for beginners

More videos:

  • Review - Lucidchart in 90 seconds
  • Review - Lucidchart Review

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to LucidChart and Zendesk)
Diagrams
100 100%
0% 0
Customer Support
0 0%
100% 100
Flowcharts
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LucidChart and Zendesk

LucidChart Reviews

9 Best Brainstorming Tools for Startups & Entrepreneurs in 2023
The intelligent diagramming tool Lucidchart brings people together to develop the future and make smarter decisions. Teams and individuals may quickly and easily sketch out where they are, what they need, and what comes next. Quickly picture the organisational structure, processes, and systems used by your team. Intelligent diagramming enables you to more quickly, clearly,...
Source: dhandhokaro.com
10 Best Visio Alternatives for Cost Effective Diagramming [2022]
Lucidchart is a product of Lucid Software Inc. and is designed to run on browsers that support HTML5. Nowadays Lucidchart is being used by reputed MNCs and IT industries for making data flow diagrams, mockups, flow charts, etc. There are many inbuilt shapes, floor plans, mockups, and other Android setups.
Best 8 Free Visual Paradigm Alternatives in 2022
Next, we have Lucidchart. A popular online application, the app boasts great features and is probably one of the easiest to use. Lucidchart is capable of producing simple and complex charts and diagrams. On the other hand, you can only enjoy the app for free for a limited time. After that, you will have to subscribe to its premium subscription to continue enjoying its full...
Source: gitmind.com
Compare The 10 Best Mind Mapping Software of 2021
This tool covers all of the bases: real-time collaboration features, easy export of projects into many different file formats, revision history, and hundreds of templates to speed up the diagramming process. You can also embed your Lucidchart diagrams into your wiki, website, or blog, and they’ll automatically update when you make changes in Lucidchart.
9 Best UML Software For Mac & PC
Lucidchart allows you to drag and drop objects, has an extensive shape library and is one of the best UML tools for Mac when it comes to collaboration in a team.
Source: machow2.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Zendesk might be a bit more popular than LucidChart. We know about 7 links to it since March 2021 and only 5 links to LucidChart. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LucidChart mentions (5)

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing LucidChart and Zendesk, you can also consider the following products

draw.io - Online diagramming application

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

yEd - yEd is a free desktop application to quickly create, import, edit, and automatically arrange diagrams. It runs on Windows, Mac OS X, and Unix/Linux.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

PlantUML - PlantUML is an open-source tool that uses simple textual descriptions to draw UML diagrams.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!