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LS Retail VS JitBit Helpdesk

Compare LS Retail VS JitBit Helpdesk and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

LS Retail logo LS Retail

LS Retail management software solutions & POS systems help retailers, restaurateurs, pharmacies & forecourt businesses worldwide optimize operations & increase revenue.

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
  • LS Retail Landing page
    Landing page //
    2022-11-10
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

LS Retail videos

+ Add

LS Retail - who are we? (2019)

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Category Popularity

0-100% (relative to LS Retail and JitBit Helpdesk)

LS Retail

JitBit Helpdesk

POS
100 100%
POS
0% 0
Customer Support
0 0%
Customer Support
100% 100
Payments Processing
100 100%
Payments Processing
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using LS Retail and JitBit Helpdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LS Retail and JitBit Helpdesk

LS Retail Reviews

The Best Retail Management Software of 2021
With this software, the need to align data from different sources is eliminated. The platform offers all the tools required to manage businesses efficiently from the head office to the POS terminals. It also helps you monitor your key performance indicators (KPIs) and manage inventory effortlessly. LS Central is available on mobile, so it can be accessed from anywhere.
Source: digital.com

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

What are some alternatives?

When comparing LS Retail and JitBit Helpdesk, you can also consider the following products

Heartland Retail - Heartland Retail (previously Springboard Retail) POS software a robust, user-friendly cloud point of sale solution designed for the business of retail. A complete retail management platform built for growing single, multi and franchise brands.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Square for Retail - Point-of-sale app & set of tools for retail businesses

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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