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JitBit Helpdesk VS Square for Retail

Compare JitBit Helpdesk VS Square for Retail and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

Square for Retail logo Square for Retail

Point-of-sale app & set of tools for retail businesses
  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

  • Square for Retail Landing page
    Landing page //
    2023-06-15

JitBit Helpdesk videos

+ Add

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Square for Retail videos

+ Add

Introducing Square for Retail

More videos:

  • Review - Square review: Square for Retail Saves the Day!!

Category Popularity

0-100% (relative to JitBit Helpdesk and Square for Retail)

JitBit Helpdesk

Square for Retail

Customer Support
100 100%
Customer Support
0% 0
POS
0 0%
POS
100% 100
Help Desk
100 100%
Help Desk
0% 0
Payments Processing
0 0%
Payments Processing
100% 100

User comments

Share your experience with using JitBit Helpdesk and Square for Retail. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare JitBit Helpdesk and Square for Retail

JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout
The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

Square for Retail Reviews

20 Best Retail Management Software Reviewed for 2024
Square for Retail’s POS app enables businesses to process sales, manage inventory, and track customer data at the point of sale. Square for Retail is a POS solution offered by Square—a popular provider of payment processing tools.
Source: theecommmanager.com
6 Best Retail Management Software 2020
Square is an app-based program and while you can access management and back-end features through a browser, the POS is only accessible through an iPad. Many of the back-end features, like inventory management, are only accessible through the dashboard, not the app. So you will need to use both the app and the browser-based dashboard to access all of Square for Retail’s...
Source: fitsmallbusiness.com

What are some alternatives?

When comparing JitBit Helpdesk and Square for Retail, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Heartland Retail - Heartland Retail (previously Springboard Retail) POS software a robust, user-friendly cloud point of sale solution designed for the business of retail. A complete retail management platform built for growing single, multi and franchise brands.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LS Retail - LS Retail management software solutions & POS systems help retailers, restaurateurs, pharmacies & forecourt businesses worldwide optimize operations & increase revenue.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

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