Software Alternatives & Reviews

Loom VS Intercom

Compare Loom VS Intercom and see what are their differences

Loom logo Loom

Loom is a screen recording extension for Chrome that gives people the ability to create and share media. Create your own videos using your camera, screen view, and audio. Read more about Loom.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Loom Landing page
    Landing page //
    2023-05-13
  • Intercom Landing page
    Landing page //
    2023-07-05

Loom videos

Loom: Full Review 2019

More videos:

  • Review - Classic Review - LOOM
  • Review - Loom Video Recorder Review 2019

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Loom and Intercom)
Screen Recording
100 100%
0% 0
Customer Support
0 0%
100% 100
Video Maker
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Loom and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Loom and Intercom

Loom Reviews

Top 8 Best Free Screen Recorders in 2024
Loom is a modern, user-friendly screen recording app designed for diverse platforms and areas of use. Perfect for business settings, Loom lets you create and fine-tune screen recordings to be easily shared with your team.
Source: mixilab.com
Top 15 Free Alternatives to OBS | Online Free Screen Recorder for PC
This is an easy-to-use OBS alternative for Chromebooks and Macs. Loom can choose different recording styles according to the voice & face you want. At the same time it provides cloud storage and can share videos directly through their portal. It's suitable for team use, bringing the entire team together for recording and collaboration easily.
12 Best Free Chrome Screen Recorder with audio 2022
Loom is one of the most popular screen recording tools on the Google market. Loom records quickly, shares and collaborates easily. Since it has been loved by users, Loom has recently been updated, and many features have now been limited to charging, such as: only the first 100 recorded videos can be accessed. Access to more videos requires an upgrade purchase; free users can...
Best Screen Recorder For PC In 2022
Give Loom a try if you need to quickly record something and share a link. When it comes to recording, Loom isn’t overly complicated: you can choose whether to record just your screen, your screen with webcam video, or just your webcam.
16 BEST Screen Recorder in 2020 [Free/Paid]
Loom is a tool that helps you get your message across through shareable video. It is one of the best screen recording software that enables you to capture your record your front-facing camera, computer screen, and narrate it all at once.
Source: www.guru99.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Loom should be more popular than Intercom. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Loom mentions (18)

  • How to Stand Out When Asking for a Job
    Telling somebody, “I want to work for you” is only as good as the reasons you give them. If you show them that you can identify value that they need created and can create it, you take a lot of that work off of their plate. Loom is a good tool for walking people through what you can create. Source: 11 months ago
  • Show HN: Walkie-Talkie for Badass Developers
    Async meetings are pretty great), http://loom.com is pretty great. (don't work there, not even a paying customer, but even then it's transformed the way I work.). - Source: Hacker News / about 1 year ago
  • Animation for software guides/snippets
    While not animation software, both loom.com and scribehow.com are a version of this. Loom is pure video and audio, Scribe is a combo of screenshots and written steps. It 'watches' what you do, then makes an instructional guide that can be edited later. Source: about 1 year ago
  • [need feedback] New landing page for upcoming SaaS!
    I'm not on mac, so I use loom.com as an alternative to screen.studio 😉. Source: about 1 year ago
  • WTF Reddit?
    So, is loom.com the sister company of noom.com? I'm afraid to click the link, as I might go to hell. Source: over 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Loom and Intercom, you can also consider the following products

Camtasia - Camtasia 2018 makes it easy to record your screen and create polished, professional-looking videos.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OBS Studio - Free and open source software for video recording and live streaming for Mac, Windows and Linux.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AWS Snowball - AWS Snowball is a petabyte-scale data transport service that uses secure devices to transfer large amounts of data into and out of the AWS cloud.

Drift - A messaging app that helps you grow your business.