Software Alternatives, Accelerators & Startups

Loach VS osTicket

Compare Loach VS osTicket and see what are their differences

Loach logo Loach

Say goodbye to unachieved OKRs with Loach, an OKR management solution that empowers your team to seamlessly align their daily work with quarterly objectives, creating clarity, focus, and inevitable goal achievement.

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • Loach Weekly tasks help you achieve your OKRs
    Weekly tasks help you achieve your OKRs //
    2024-03-09
  • Loach Analyse the progress on your OKRs
    Analyse the progress on your OKRs //
    2024-03-09
  • Loach Check in on your progress in minutes
    Check in on your progress in minutes //
    2024-03-09

Loach is the OKR management solution for start-ups and scale-ups. We allow your team to seamlessly align daily work with quarterly objectives, creating clarity, focus, and inevitable goal achievement.

  • osTicket Landing page
    Landing page //
    2023-04-21

Loach

Website
loach.app
$ Details
paid Free Trial €99.0 / Monthly (Unlimited OKRs and initiatives, and no per-user fees.)
Release Date
2024 April

osTicket

Pricing URL
-
$ Details
Release Date
-

Loach features and specs

  • OKRs: Unlimited
  • Plans: Unlimited
  • Initiatives: Unlimited
  • Initiative due date: Yes
  • Initiative due date reminders: Yes
  • Progress check-ins: Yes
  • Progress check-ins reminders: Yes
  • Check-in overview: Yes
  • Single Sign-On: Google & Microsoft
  • Priority Support: E-mail & Teams
  • Training: Yes
  • Coaching: Yes

osTicket features and specs

No features have been listed yet.

Loach videos

Introducing Loach: Say Goodbye to Unachieved OKRs!

More videos:

  • Review - Ken Loach absolutely DESTROYS Keir Starmer
  • Review - Kermode Uncut: My Top five Ken Loach Films
  • Review - The Old Oak (2023) - Ken Loach (MOVIE REVIEW)

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to Loach and osTicket)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Productivity
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Loach and osTicket.

What makes your product unique?

Loach's answer

Growing your Start-up or Scale-up is all about execution. OKRs help you set the direction, but Loach enables you to connect daily work with those overarching goals. With Loach, every employee knows exactly what they need to do to help the company move forward and leadership knows exactly what people are doing to help move the company forward. A win-win for everyone.

Why should a person choose your product over its competitors?

Loach's answer

Loach is the only solution that focuses on helping startups and scale-ups be successful with OKRs. Loach aims to be simple yet powerful to help your employees work on the things that move the company forward.

How would you describe your primary audience?

Loach's answer

Start-ups & Scale-ups who want to be successful with using OKRs.

What's the story behind your product?

Loach's answer

Hi, I'm Frank Smit, Founder of Loach and previous COO of a SaaS company (OBI4wan), which I helped grow from 300K to 10M EUR in revenue and 5 to 75 employees in 6 years.

We used OKRs to set the direction of our company.

However, I learned that setting goals alone is not enough. Our employees simply forgot about our OKRs.

We set up a process where all employees would know what they need to do each week to help move the company forward.

However, tracking all goals and initiatives became impossible without a proper solution, and I didn't find any in the market that focussed on connecting daily work to quarterly goals.

So, I decided to create Loach!

Loach is the tool I wish I had back in the OBI4wan days.

Who are some of the biggest customers of your product?

Loach's answer

Vormats Cammio Deedmob Wantly Matrixian

User comments

Share your experience with using Loach and osTicket. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Loach and osTicket

Loach Reviews

We have no reviews of Loach yet.
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osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Loach mentions (0)

We have not tracked any mentions of Loach yet. Tracking of Loach recommendations started around Aug 2023.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 12 months ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
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What are some alternatives?

When comparing Loach and osTicket, you can also consider the following products

Tability - Get your goals out of spreadsheets

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Weekdone - Market leader and innovator since 2013. Set structured quarterly goals, keep track of activities, and focus on getting real business results. Track weekly progress, provide feedback, and move everyone in a unified direction.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Perdoo - OKR methodology, software and coaching

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.