Software Alternatives, Accelerators & Startups

LiveAgent VS Vimeo

Compare LiveAgent VS Vimeo and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Vimeo logo Vimeo

Vimeo is a social media app that lets you share and capture videos. You can watch new videos in a variety of different categories, and you can share your own content right from your device. Read more about Vimeo.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Vimeo Landing page
    Landing page //
    2023-09-16

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Vimeo features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Vimeo videos

YouTube Vs Vimeo Review for Hosting Online Courses (Why Vimeo Is Awesome)

More videos:

  • Review - Vimeo Video Review (Warning): Top 3 Reasons Not To Use Vimeo To Host Your Online Course
  • Review - Goodbye Vimeo :-(

Category Popularity

0-100% (relative to LiveAgent and Vimeo)
Customer Support
100 100%
0% 0
Video
0 0%
100% 100
Help Desk
100 100%
0% 0
Video Platform
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Vimeo.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Vimeo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Vimeo

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Vimeo Reviews

Review of the 7 best YouTube Video Hosting Alternatives: Differences, Pros, and Cons
Vimeo vs YouTube. The main difference between Vimeo and YouTube is the scale of the audience and the quality of the content. Vimeo is aimed primarily at professionals and companies looking for high-quality, ad-free hosting. Although the Vimeo audience is smaller than YouTube's, it is more dedicated and targeted.
Source: savemyleads.com
10 Best YouTube Alternatives For 2023 (Comparison)
The audience size of Vimeo is only a fraction of the size of YouTube at just 200 million users, and the community isn’t as active. But on the flip side, a smaller user base can be a good thing if you’re hoping to be part of a more close-knit community.
YouTube alternatives: an overview of the 10 best platforms and portals
Vimeo claims to be an exchange platform for creative minds, which is reflected on the website: here you can see top stories and curated videos, presented like an interactive gallery. Accordingly, the service offers its users a generous framework for video uploads, which are top-quality. The basic version is free and allows 500 MB to be uploaded per week. With “Vimeo Plus”...
Source: www.ionos.com
Top 10 Video Blogging Websites in 2022
If you’re ready to fuel your dreams as a video creator with a budget, then Vimeo Pro is a great place to start. Vimeo Pro, as you would’ve guessed, is the premium version for Vimeo.
14 BEST Video Sites Alternative to YouTube in 2021
Vimeo is a video hosting platform that allows you to watch short films submitted by the community. It enables you to enjoy clips with no compression. This site helps you to track video performance.
Source: www.guru99.com

Social recommendations and mentions

Based on our record, Vimeo seems to be more popular. It has been mentiond 59 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Vimeo mentions (59)

  • Top 7 Free Unlimited Video Hosting Websites in 2023
    Vimeo, founded in 2004, offers a clean and ad-free platform for video hosting. The free plan gives you 5GB of storage per week to post up to 500 MB weekly. - Source: dev.to / 3 months ago
  • Any tips to kick this out?
    I'm currently trying to popularize Vimeo: https://vimeo.com/ Vimeo is a great alternative to Youtube and really it's only downside is that is has very little users. Because Vimeo is just NOT a bunch of greedy assholes like Youtube, you can actually earn more on vimeo than on youtube in a lot of the cases. Although most people who would migrate to vimeo probably also use adblockers, It does have very few ads at... Source: 7 months ago
  • Is there an "OR" option available for filters?
    One of the views is listed as "Videos" and it's filtered by "Source" and then "contains "vimeo.com". Source: 11 months ago
  • DC DNS dropping some websites NET::ERR_CERT_COMMON_NAME_INVALID
    When connected to the VPN and running nslookup reddit.com or vimeo.com I get for both the same IP address 162.219.50.2. Source: 11 months ago
  • How to Start a Business with $0 Expenses
    Wanna add videos? Sure. Use Your phone to record, get DaVinci Resolve (free) and upload them to Youtube (set unlisted so they don't appear on your public profile) or vimeo.com and embed in Notion. Source: 11 months ago
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What are some alternatives?

When comparing LiveAgent and Vimeo, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

YouTube - Our mission is to give everyone a voice and show them the world.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Dailymotion - Dailymotion is a large online file sharing site that can prove to be a viable alternative to larger portals such as YouTube. If you have been hoping to enjoy videos even while offline this free Dailymotion download software is a useful option.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Wistia - Host, manage, and track your videos with the best video marketing tools in the (known) universe.