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LiveAgent VS Venmo

Compare LiveAgent VS Venmo and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Venmo logo Venmo

Venmo is the best way to pay your friends. It's simple, fun and free to use.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Venmo Landing page
    Landing page //
    2023-06-13

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Venmo features and specs

No features have been listed yet.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Venmo videos

+ Add

Venmo Review and Tutorial [FAST]

More videos:

  • Review - Venmo | App Review
  • Review - Is Venmo the Best Cash App?

Category Popularity

0-100% (relative to LiveAgent and Venmo)

LiveAgent

Venmo

Customer Support
100 100%
Customer Support
0% 0
Online Payments
0 0%
Online Payments
100% 100
Help Desk
100 100%
Help Desk
0% 0
Payment Platform
0 0%
Payment Platform
100% 100

Questions and Answers

As answered by people managing LiveAgent and Venmo.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Venmo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Venmo

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Source: biz30.timedoctor.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...
Source: financesonline.com

Venmo Reviews

12 Best Bill Splitting Apps in 2023
Venmo offers free services to a million of users globally. It is considered the best app to split bills because it primarily manages a virtual ledger that represents all the transactions of your funds through the Venmo account. This makes it easier for users to manage all their expenses and transactions in one place. So, if you are looking for an app to split bills and...
Source: www.mobileappdaily.com
Does Venmo work internationally? Worldwide Alternatives for 2022
Venmo has become extremely popular with its 60 million users in the almost 12 years of its operation. Users particularly like the ease of use, the non-existent fees for most transactions, and the ability to send money to non-Venmo users (though they still need to sign up to accept the money). Users also like the ability to make payments even if their Venmo account balance is...
Source: investingintheweb.com
Best money transfer apps of 2021
Setting it up and using Venmo couldn't be easier, with payments being made via a bank account or debit card linked to your account. Money can also be directly transferred if you’ve got enough funds stored in your Venmo wallet. There’s a 1% charge if you move money out of your Venmo account and into a bank account if you can’t wait for its one to three-day payment schedule.
Source: www.techradar.com

Social recommendations and mentions

Based on our record, Venmo seems to be more popular. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Venmo mentions (20)

  • Having trouble with proof of income
    You present just one more reason to hate Venmo. They have a website: https://venmo.com/ Can you log in and get copies there of the transactions? Source: 7 months ago
  • Why does Venmo.com have no Sign In link on the home page?
    This url? https://venmo.com/ What are you seeing? I see one in the top right corner right beside the Get Venmo button. https://imgur.com/ov9t9oj. - Source: Hacker News / 11 months ago
  • What is Venmo and why would you use it?
    I'm looking at all the services Venmo offers: https://venmo.com/. Source: about 1 year ago
  • $100 March Madness Pool - Almost Filled
    Venmo - nickscarrella is my username https://venmo.com/ - site to sign up. Source: about 1 year ago
  • Plaid Settlement Email from venmo@venmo.com. Is this legit?
    I had the same issue and chatted them. it's because your email isn't verified. Go to https://venmo.com/ identity/verify_email_addresses, as soon as I did that the payment came in automatically. Source: over 1 year ago
View more

What are some alternatives?

When comparing LiveAgent and Venmo, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PayPal - PayPal is the faster, safer way to pay online without sharing financial details, send and receive money or accept credit and debit cards as a seller

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Braintree - An all-in-one solution to accept, process, and split payments in your mobile app or online - from small business to large enterprise.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ProPay - ProPay is a multiple payment making service provider that lets its users to make payment to anyone in any part of the world.

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