Software Alternatives, Accelerators & Startups

LiveAgent VS todo.vu

Compare LiveAgent VS todo.vu and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

todo.vu logo todo.vu

todo.vu combines task and project management with time tracking and billing to provide a versatile, all-in-one productivity tool for freelancers, consultants and teams.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • todo.vu Landing page
    Landing page //
    2023-01-30

todo.vu combines time tracking and billing with task management software to help freelancers and small teams work more productively and capture every minute of their billable and non-billable time.

With todo.vu, users can manage tasks, projects, clients, time and billing all in one place. Tasks are organized visually according to projects, clients and workflows; and teams can collaborate on tasks in real-time while todo.vu keeps a detailed record of activity.

Time is tracked in todo.vu at custom hourly rates, and users can track time directly on any task and add detailed time notes as they go.

When it comes to invoicing or reporting on business activities, todo.vu can create detailed billing and activity reports. These accurately calculate hours worked for any client, broken down by project, task, user, billing rate, time notes, and more.

These reports provide real data that decision makers can use to improve business productivity and profitability. They also mean invoicing can be done faster, and that clients will be less likely to dispute what they’re charged.

Accurate record keeping and easy online communication with team members, contractors and clients in todo.vu translates to fewer errors and easy auditing and backtracking.

These key features and more in todo.vu lead to improved efficiency, work quality, and service transparency that exceeds client expectations.

todo.vu

Website
todo.vu
$ Details
freemium $9.0 / Monthly (Per User. Capped at $99 Per Month For Unlimited Users (11+))
Platforms
Android iOS
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

todo.vu features and specs

  • Time Billing: Yes
  • Time Tracking: Yes
  • Kanban Task Management: Yes
  • Project Management: Yes
  • Simple CRM: Yes
  • Calendar: Yes
  • Repeating Tasks feature: Yes
  • Email-in Tasks: Yes
  • Unlimited User log-in: Yes
  • Unlimited Clients, Projects & Tasks: Yes
  • Customer Log-In Access: Yes
  • Add-Task API: Yes
  • Custom Zapier Zap: Yes
  • Price Capped At $99/Month for Unlimited Users: 11+ Users

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

todo.vu videos

todo.vu quick tour

More videos:

  • Review - todo.vu time tracking

Category Popularity

0-100% (relative to LiveAgent and todo.vu)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Task Management
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and todo.vu.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and todo.vu

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

todo.vu Reviews

We have no reviews of todo.vu yet.
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What are some alternatives?

When comparing LiveAgent and todo.vu, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GatorMail - GatorMail is an email marketing platform from the communicator, founded in 2006 which features the ability to launch dynamic and mobile accessible email campaigns.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

RevResponse - RevResponse empowers advanced Publishers to viably adapt all types of B2B activity by means of automatic promotion advances, local publicizing, and the biggest stock of expert substance.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Yodle - Yodle is a leading local online marketing company with 50,000+ local business customers.