Software Alternatives, Accelerators & Startups

LiveAgent VS Predis.ai

Compare LiveAgent VS Predis.ai and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Predis.ai logo Predis.ai

Predis.ai helps you Create Fresh Social Media Content Tailored for Your Business. Your Social Media handles don't need to be dormant anymore! Engage with your audience and grow your business!
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Predis.ai Landing page
    Landing page //
    2023-03-11

What all things will Predis.ai do for you: 1. Give you Ideas on different content that can be made. 2. Execute the Ideas and Generate Good Looking Creatives in your brand colors. 3. Give you captions, hashtags and hence provide an almost Done-for-you post that can be polished and published. 4. Lets you spy on your competitors and understand their best and worst performing content types - helping you generate more ideas.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Predis.ai features and specs

  • Social Media Integrations: Yes
  • Predictive Intelligence: yes
  • Machine learning user analysis: Yes
  • Artificial Intelligence: Yes

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Predis.ai videos

Predis.ai Teaser

Category Popularity

0-100% (relative to LiveAgent and Predis.ai)
Customer Support
100 100%
0% 0
AI
0 0%
100% 100
Help Desk
100 100%
0% 0
Social Media Tools
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Predis.ai.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Predis.ai

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Predis.ai Reviews

We have no reviews of Predis.ai yet.
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Social recommendations and mentions

Based on our record, Predis.ai seems to be more popular. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Predis.ai mentions (16)

  • 6 AI tools that can help entrepreneurs, marketers and content creators with social media content
    4) Social media content: create images, videos, or reels for your socials using text-based prompts. Ask Predis to think of ideas for your posts or product descriptions. Source: over 1 year ago
  • What's the hardest thing for you about marketing right now? I'll try to help
    We are building https://predis.ai and getting decent traction. Any feedback on how can we improve the messaging will be appreciated! Thank you. Source: about 2 years ago
  • Feedback for my planned Shopify/E-commerce App
    Thank you! Please try us out at https://predis.ai. We have a no cc asked free trial. I have also sent you a DM. Source: over 2 years ago
  • Any tips for growing organic followers will be appreciated.
    P.S. - I'm the Co-founder of Predis.ai - an AI powered platform that generates posts for your account based on one-liner of your business. We created it with the aim of helping people who want to focus more on business while creating great content in lesser time. Maybe give it a try and you should find ample amount of good content for your account (it also suggests hashtags, best time to post, royalty free images... Source: over 2 years ago
  • Does your social media virtual assistant need better tools for publishing, scheduling, and analytics?
    Do you plan to add Social Media Posting content generator tools also to this? Do have a look at predis.ai - I am the co-founder. Source: almost 3 years ago
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What are some alternatives?

When comparing LiveAgent and Predis.ai, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Instagram Hashtag Generator by TwoOrbits - Best Instagram Hashtag Generator by TwooOrbits is an AI tool that suggests popular, most relevant and best-performing hashtags for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Inflact - Sell on Instagram, build your audience, curate content with the right set of tools.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Ahrefs - Ahrefs is a toolset for SEO and marketing. We have tools for backlink research, organic traffic research, keyword research, content marketing & more. Give Ahrefs a try!