Software Alternatives, Accelerators & Startups

LiveAgent VS p5.js

Compare LiveAgent VS p5.js and see what are their differences

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LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

p5.js logo p5.js

JS library for creating graphic and interactive experiences
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • p5.js Landing page
    Landing page //
    2023-07-22

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

p5.js features and specs

  • Ease of Use
    p5.js simplifies the process of learning and creating interactive graphics with its intuitive syntax, making it accessible for beginners.
  • Web-Based
    As a JavaScript library, p5.js runs directly in the web browser, enabling easy sharing and embedding of interactive sketches online without the need for additional plugins.
  • Creative Coding Community
    p5.js is supported by a vibrant community that shares a plethora of examples, tutorials, and resources, facilitating learning and troubleshooting.
  • Extensibility
    Its modular architecture allows for easy integration with other libraries like p5.sound, p5.dom, and even external JavaScript libraries, enhancing its functionality.
  • Accessibility
    p5.js emphasizes inclusivity, offering features that make it easier to create accessible web content, such as screen reader support.

Possible disadvantages of p5.js

  • Performance
    p5.js may not be as performant as other lower-level graphics libraries or frameworks, which can be a limitation for highly intensive graphical applications.
  • Learning Curve for Advanced Features
    While beginner-friendly, mastering complex features and fine-tuning performance in p5.js can require significant effort and understanding of JavaScript.
  • Not Ideal for Large Projects
    Due to its simplicity and focus on learning and prototyping, p5.js might not be suitable for large-scale, production-grade applications.
  • Limited 3D Support
    Although p5.js offers 3D rendering capabilities, these are less developed and performant compared to dedicated 3D libraries like Three.js.
  • Dependency on JavaScript
    Since p5.js is built on JavaScript, it inherits the language's limitations and quirks, which might be a hindrance for developers accustomed to other programming languages.

Analysis of LiveAgent

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Analysis of p5.js

Overall verdict

  • p5.js is a highly regarded tool for creative coding, offering a versatile platform for interactive graphics and art. Its simplicity and powerful functionality make it a popular choice in the creative coding community.

Why this product is good

  • p5.js is considered good due to its user-friendly interface and extensive documentation, which make it accessible for both beginners and experienced developers. It's designed to make coding easy and approachable for artists, designers, educators, and beginners, focusing on the creative potential of programming.

Recommended for

  • Artists
  • Designers
  • Educators
  • Students
  • Beginners in programming
  • Anyone interested in creative coding and visual arts

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

p5.js videos

Processing or p5.js? My opinions

More videos:

  • Review - Q&A #1: Side-Scroller in p5.js
  • Tutorial - 17.11: Sound Visualization: Frequency Analysis with FFT - p5.js Sound Tutorial

Category Popularity

0-100% (relative to LiveAgent and p5.js)
Customer Support
100 100%
0% 0
Javascript UI Libraries
0 0%
100% 100
Help Desk
100 100%
0% 0
Charting Libraries
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and p5.js.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and p5.js. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and p5.js

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

p5.js Reviews

20+ JavaScript libraries to draw your own diagrams (2022 edition)
A JS client-side library for creating graphics and interactive experiences, based on the core principles of Processing to make coding accessible to artists, designers and educators. Beyond drawing, this project provides offers web audio functionality, collision detection and even generation of graphical user interfaces from p5.js sketches.
8 Best Free and Open-Source Drawing Libraries in JavaScript
The p5.js library is a great option for people who are looking for a library that doesn't have a steep learning curve, but which can create very complicated systems if necessary. The get started with P5.js page on the official website has a functional example that draws circles wherever you move your mouse in only a few lines of code.

Social recommendations and mentions

Based on our record, p5.js seems to be more popular. It has been mentiond 146 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

p5.js mentions (146)

  • Ask HN: Who Are Your Favorite Photography and Generative Coding Artists?
    p5.js is a JavaScript library that I've enjoyed messing with. It's related to Processing. https://p5js.org/. - Source: Hacker News / 3 months ago
  • Art Blocks and the Future of Open Source with Blockchain
    Art Blocks, founded by Erick Calderon in 2020, is a platform that enables artists to create generative art using blockchain technology. It operates on the Ethereum blockchain, leveraging smart contracts to mint unique art pieces as NFTs. The process begins with artists submitting scripts that define the artwork's parameters. Once approved, these scripts generate unique pieces upon purchase, offering collectors a... - Source: dev.to / 3 months ago
  • Rant: state of generative AI in code generation.
    In my experience with AI code generation, in visual projects like UI development or JavaScript based animation (using three.js or p5.js) etc. AI tools work pretty well. - Source: dev.to / 4 months ago
  • Procedural Generation and Noise
    For this most recent assignment we were tasked with contributing a larger feature to an open source project. During my time with the previous assignment I worked on a game engine called Litecanvas, inspired engine by libraries like raylib and p5.js/Processing. - Source: dev.to / 6 months ago
  • Antirez/load81: SDL based Lua programming environment for kids similar to Codea
    Let’s not forget P5js which has a long and esteemed history of helping to teach kids and more to program. It’s browser based so it’s compatible with every OS and requires no install. FOSS with an active community of users and contributors. I personally taught some middle schoolers with zero programming experience how to make interactive monsters in 1 hour. It was awesome! https://p5js.org/. - Source: Hacker News / 7 months ago
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What are some alternatives?

When comparing LiveAgent and p5.js, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pixi.js - Fast lightweight 2D library that works across all devices

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Processing - C++ and Java programming at the speed of thought.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Three.js - A JavaScript 3D library which makes WebGL simpler.