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LiveAgent VS oVirt

Compare LiveAgent VS oVirt and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

oVirt logo oVirt

oVirt is a virtualization management application.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • oVirt Landing page
    Landing page //
    2021-10-08

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

oVirt features and specs

No features have been listed yet.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

oVirt videos

+ Add

oVirt and its capabilities - tutorial. Deployment and configuration.

Category Popularity

0-100% (relative to LiveAgent and oVirt)

LiveAgent

oVirt

Customer Support
100 100%
Customer Support
0% 0
Cloud Computing
0 0%
Cloud Computing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Virtualization Platform
0 0%
Virtualization Platform
100% 100

Questions and Answers

As answered by people managing LiveAgent and oVirt.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and oVirt. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and oVirt

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

oVirt Reviews

10 Open Source/Commercial Control Panels For Virtual Machines (VM’s) Management
oVirt is an open-source distributed virtualization management solution created by the Red Hat community, that allows you to manage your complete enterprise infrastructure from an easy-to-use web-based front-end with platform-independent access.
Source: www.tecmint.com
What are the Top Most Open Source Virtualization Software?
oVirt Node is a dedicated lightweight operating system (OS) based on CentOS. It is designed to act as a hypervisor so as to provide well-defined management interfaces and APIs with minimum effort.
Source: www.hitechnectar.com
8 Free & Best Open source bare metal hypervisors (Foss)
oVirt is an open-source distributed virtualization solution developed for Linux operating systems such as RedHat Enterprise, CentOS, Scientific Linux, Fedora 28, and also available as oVirt Node which is CentOS based. It is a Linux KVM hypervisor designed for enterprise infrastructure.
Source: www.how2shout.com
Introduction to Top Open Source Virtualization Tools
oVirt is a virtualization solution used to manage/create virtual datacenters. oVirt manages storage options, virtualized networks, and virtual machines using interactive an easy to use web-based administration and user portal. oVirt supports several advanced virtualization features like live storage migration, high availability, and the ability to control and schedule the...
Source: www.getfilecloud.com

Social recommendations and mentions

Based on our record, oVirt seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

oVirt mentions (3)

  • is it still worth it running oVirt?
    The docs on ovirt.org are confusing as hell. Search for something, anything, and you will probably find proposals for new functionality from like 15 yrs ago, experimental things, documentation for old old versions, etc. There is no proper classification and/or tagging. People write stuff, and it stays up forever, no matter the relevance. It seems it's not being managed at all. Source: about 1 year ago
  • What Open Source Projects Do You Use In Your District?
    oVirt -- Open Source Virtualization. Our district is running a CompTIA course and I am looking at deploying this on some old hardware for the class to use for VMs. Source: over 1 year ago
  • What Open Source Projects Are You Using?
    oVirt -- Open Source Virtualization. Currently using VMWare. I plan on taking some old servers and evaluating oVirt. Source: over 2 years ago

What are some alternatives?

When comparing LiveAgent and oVirt, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

VMmanager - VMmanager is a QEMU/KVM server virtualization management software, which presents perfect tools for creating virtual machines, providing VPS services, and building cloud infrastructure.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Proxmox VE - Proxmox is an open-source server virtualization management solution that offers the ability to manage virtual server technology with the Linux OpenVZ and KVM technology.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Virtualizor - Virtualizor is a powerful web based VPS Control Panel.

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