Software Alternatives, Accelerators & Startups
Register | Login

LiveAgent VS Niceboard

Compare LiveAgent VS Niceboard and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Niceboard logo Niceboard

Start a job board. Monetize your audience.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Niceboard Landing page
    Landing page //
    2022-02-04

Niceboard offers modern, beautiful & easy-to-use job board software, enabling you to set up your own custom job board in a matter of minutes.

Our proprietary job board software was built for publishers, entrepreneurs, associations, and businesses looking for a proven avenue to monetize their audience.

Features include: - No code required - Customizable Theme - Link your own domain - Custom Pricing - Analytics - Job Categories - Code Integrations - Custom Navigation - and more...

LiveAgent

Website
liveagent.com
Pricing URL
Official LiveAgent Pricing
$ Details
freemium $9.0 / Monthly (Small)
Platforms
Browser Android iOS
Release Date
2004 June
Edit details

Niceboard

Website
niceboard.co
Pricing URL
Official Niceboard Pricing
$ Details
paid Free Trial $129.0 / Monthly (Lite)
Platforms
Browser Google Chrome Web Firefox Cross Platform
Release Date
2020 July
Edit details

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Niceboard features and specs

  • No code required: Create your own job board with a few clicks, no technical skills required.
  • Easy to set up, easy to use: Set up and manage your job board in a matter of minutes with our easy-to-use dashboard.
  • Customizable Theme: Start from our modern base theme and customize the copy, colors and imagery to fit your brand.
  • Your own domain: Easily link any domain name to your job board and have your job board live at its own address.
  • Search Engine Optimized: Our job board is optimized to be SEO-friendly to improve your chances of ranking high in search engines' results.
  • Mobile first: All of our themes were designed to be mobile-first to ensure a great browsing experience on every device.
  • Custom Pricing: Create and instantly apply your own pricing scheme for job listings, along with custom discount coupons.
  • Analytics: Use Google analytics on your job board by simply adding your GA account ID or include your own custom tracking code.
  • Email alerts: Offer job seekers the ability to subscribe to get the newest jobs delivered straight to their email.
  • Job Categories: Organize your job listings by categories you create, and let job seekers filter jobs by category.
  • Custom Navigation: Create your own custom navigation to link to your blog, social media, or any other sites.
  • Code Integrations: Insert custom HTML, Javascript, and CSS in any or all of your job board pages.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Niceboard videos

No Niceboard videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to LiveAgent and Niceboard)

LiveAgent

Niceboard

Customer Support
100 100%
Customer Support
0% 0
Job Boards
0 0%
Job Boards
100% 100
Help Desk
100 100%
Help Desk
0% 0
Hiring And Recruitment
0 0%
Hiring And Recruitment
100% 100

Questions and Answers

As answered by people managing LiveAgent and Niceboard.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Niceboard. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Niceboard

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Niceboard Reviews

  1. Number 1 job board software

    Niceboard has been a saviour for our community job board and I would recommend the product to anyone looking to build a job board.

    The product is simple to use and the service from the team is outstanding.

    👍 Pros:    Super simple|Easy onboarding|Best customer service|Flexible

Social recommendations and mentions

Based on our record, Niceboard seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Niceboard mentions (3)

  • Roast my SaaS: Job board platform
    Https://niceboard.co/ We've been running since 2020 and have made a lot of development over the years. Source: 7 months ago
  • Ask HN: Who is hiring? (September 2022)
    Niceboard | Full Stack Developer | New York, NY or REMOTE (US timezone preferred) | Full time | https://niceboard.co Niceboard is a founder-led, profitable, bootstrapped B2B SaaS startup: we are the preferred job board software for hundreds of leading communities running white-label job boards. - I’m looking for a scrappy Full Stack Developer to co-lead product development, help define the evolution of our tech... - Source: Hacker News / over 1 year ago
  • Looking to make a specific type of site.
    If you are looking for a quick solution that is secure and easy to manage you probably would like a closed source white label solution. These would be the most expensive but easiest to manage as they are mostly maintained by the job board platform host. Options: Https://niceboard.co/ Https://www.jobboardfire.com/ Https://jboard.io/. Source: about 2 years ago

What are some alternatives?

When comparing LiveAgent and Niceboard, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Job Board Fire - Powerful and easy to use job board software.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Smart Job Board - Job board software

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

JobBoard.io - Powerful software to help you create professional yet elegant Job Boards. Let us worry about the technology, so you can focus on maximum business growth.

Loading...