Software Alternatives, Accelerators & Startups

LiveAgent VS Mailmeteor

Compare LiveAgent VS Mailmeteor and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Mailmeteor logo Mailmeteor

Send hundreds of personalized emails with Gmail.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Mailmeteor Landing page
    Landing page //
    2019-08-19

Mailmeteor is the easiest and privacy-first mail merge add-on for Gmail.

🌠Email a lot of people quickly 🌠Add real-time tracking, attachments, alias... 🌠Increase your answer rate dramatically

💫 Send 75 emails a day for free

Mailmeteor

$ Details
freemium $9.99 / Monthly (1 User, Up to 2000 mails per day)
Platforms
GMail
Release Date
2018 December

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Mailmeteor features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Mailmeteor videos

Mailmeteor - Product demo

More videos:

  • Review - Mailmeteor - Product Tour

Category Popularity

0-100% (relative to LiveAgent and Mailmeteor)
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100
Help Desk
100 100%
0% 0
Email Productivity
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Mailmeteor.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Mailmeteor

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Mailmeteor Reviews

  1. Great mail merge tool for Gmail

    Very handy mail merge solution. I send emails right from my google spreadsheet and it takes a few minutes to go out!

    🏁 Competitors: Yet Another Mail Merge (YAMM)

Social recommendations and mentions

Based on our record, Mailmeteor seems to be more popular. It has been mentiond 60 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Mailmeteor mentions (60)

  • Mass email with attached PDF
    The only thing is that I need to send some emails with an attached PDF (2MB), but using Mailmeteor you have to pay to be able to use the attach file function. Does anyone know an alternative to send attached files via a no-cost alternative? Source: 11 months ago
  • One off email sequences
    One option would be to use a customer relationship management (CRM) tool that allows you to create email templates and automate follow-up emails. Many CRM tools have this functionality built-in, so you can easily customize your emails with the job title, recipient's name, and company name. You can then set up the CRM to automatically send follow-up emails at predetermined intervals. Another option would be to use... Source: over 1 year ago
  • How to Contact a Lot of People at Once through Email
    Once you have the spreadsheet of emails, there are two routes you can go about to send personalized emails. The easier way, and the way I recommend, is to use software that does this for you, like MailMeteor. While you have to pay a little bit for the premium account, I highly recommend it as it allows you send up to 2000 emails a day, personalized based on the columns in your spreadsheet that you connect to it... Source: over 1 year ago
  • Cold Email Mastery - Cold Email Wizard Opinions?
    Also recommending Mailmeteor as a great alternative to Lemlist and YAMM. Source: almost 2 years ago
  • PR cold emailing tools- Please suggest!
    Recommending Mailmeteor as a great PR cold emailing tool. It will help you contact journalists at scale while still personalize your emails. Source: almost 2 years ago
View more

What are some alternatives?

When comparing LiveAgent and Mailmeteor, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GMass - GMass allows you to easily schedule emails, send out mass emails and mail merge campaigns and more with Gmail! Click here to learn about more features!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Yet Another Mail Merge - The perfect mail merge tool for Gmail

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

lemlist - Send emails that get replies 💌