Software Alternatives, Accelerators & Startups

LiveAgent VS Instapage

Compare LiveAgent VS Instapage and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Instapage logo Instapage

Backed by award winning design and the largest community of conversion marketers on the planet, Instapage builds tools that make landing page marketing easy.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Instapage Landing page
    Landing page //
    2023-10-14

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Instapage features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Instapage videos

Landing Page Builder Review - TOP Landing Page Builder | INSTAPAGE Review 2020:

More videos:

  • Demo - Instapage Review: Is Instapage Worth It? Features & Landing Page Builder Demo
  • Review - Instapage First Impressions and Review (BEWARE)

Category Popularity

0-100% (relative to LiveAgent and Instapage)
Customer Support
100 100%
0% 0
A/B Testing
0 0%
100% 100
Help Desk
100 100%
0% 0
Landing Pages
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Instapage.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Instapage

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Instapage Reviews

10 top Linktree alternatives for a personalized link in bio
Instapage’s advanced features let you visualize the different journeys your social media followers take on your landing page. This helps you to understand how they are engaging with your content, so you can tailor your landing page for the best results.
Source: flodesk.com
Instapage Vs OLITT: Which Is The Best Landing Page Builder?
But if you have an existing website, it makes it easy to deploy the pages. In fact, with your Instapage account, you can and deploy multiple landing pages to different websites.
Source: olitt.com

Social recommendations and mentions

Based on our record, Instapage seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Instapage mentions (4)

  • Peak-end rule vs roach motel?
    I once tried using a page builder called Instapage. The only way to cancel the subscription was to tweet at their support. I make sure I tell anyone they are scammers and should never be trusted. Source: over 1 year ago
  • How to Start a Million Dollar Business this Weekend (according to Noah Kagan)
    Drive traffic to a basic sales page. Create a sales page and run traffic to see if people will buy or pre-order. You can use Unbounce or Instapage to create a sales page quickly. Be careful not to spend too much time playing around with ads, landing pages, etc. Just get it done! Source: about 2 years ago
  • Need Help Naming A New Product
    The quick context - it is a page builder like Unbounce or Instapage but it is really a DXP or Digital Experience Platform. The idea is out-of-the-box it can be implemented to create landing pages and micro-sites that are infinitely scalable and wicked fast or we can customize the product with other tools to make a "Composable" digital experience platform for the entire front end of any mid-market company or... Source: over 2 years ago
  • Bugs‌ ‌found‌ ‌in‌ Instapage SaaS. Bug‌ ‌Crawl‌
    Instapage is a six-in-one SaaS platform designed to ease the process of building high-converting landing pages. The first product it offers is the landing page itself, with over 500 layouts to choose from. Among the apparent benefits of building landing pages with Instapage are responsive design, reusable blocks, lightning page load speed, and built-in collaboration tools. Source: about 3 years ago

What are some alternatives?

When comparing LiveAgent and Instapage, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Unbounce - Unbounce lets marketers and businesses build, publish and test landing pages without IT or software. AI enhanved A/B testing and lead gen make it a powerful marketing tool.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LeadPages - LeadPages™ Software is the world's easiest landing page generator. It's the easiest way to build conversion optimized & mobile responsive landing pages.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Landingi - Build unlimited landing pages quickly and easily. Get more leads, maximize sales and watch your business grow.