Software Alternatives, Accelerators & Startups

LiveAgent VS HER

Compare LiveAgent VS HER and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HER logo HER

The app for lesbian, bisexual and queer people
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • HER Landing page
    Landing page //
    2023-09-20

HER

Pricing URL
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$ Details
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Platforms
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Release Date
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LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

HER features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

HER videos

Her - Movie Review

More videos:

  • Review - The Philosophy of her Explored
  • Review - Her - Exploring Love

Category Popularity

0-100% (relative to LiveAgent and HER)
Customer Support
100 100%
0% 0
Social Networks
0 0%
100% 100
Help Desk
100 100%
0% 0
Dating
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and HER.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and HER. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and HER

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

HER Reviews

Top 15 Best Alternatives To Tinder – It’s 2022!!
Most dating apps and sites are LGBTQ inclusive these days, however, only a few cater specifically to lesbian dating needs. If you’re looking for apps similar to Tinder function solely in the LBBTQ+ space, pay heed. This is where HER comes in and changes the picture. This all-inclusive community-building app is considered more than just a dating app.
Apps Like Tinder (2019): 15 Alternative Dating Apps
This concept it’s really crazy but also quite interesting. On Do I Date app, you can actually review the people you have gone out with and say the good or the bad things about them. Almost feels as if you’re a place and they are rating you for future visitors. Weird, but certainly different from the other apps out there.

Social recommendations and mentions

Based on our record, HER seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

HER mentions (6)

  • 8 Best hookup sites for casual sex - dating apps for getting laid
    HER: Designed specifically for lesbian women, HER provides a safe and inclusive space for casual encounters, dating, and friendship. It's a great platform to connect with like-minded individuals in the LGBTQ+ community. Source: about 1 year ago
  • Best Lesbian Dating Apps In India
    Many Online Dating Sites And Apps are available for the LGBTQ+ community. But, HER is the best dating app specially designed for bisexual and queer women. On this platform, men can not join. Source: about 2 years ago
  • I tried Intentional Dating on A Dating App & Found Success
    I don’t know why I went on this one app in the first place. Probably the loneliness during my junior year of college or I just wanted random encounters to pass the time. I don’t know. Somehow, I did meet my ex on the app HER back in college and the relationship lasted about 4 years, so there’s MY success story, I guess…. Source: over 2 years ago
  • Trans/NB Dating Apps?
    I've been recently trying HER and I like it a lot. It's probably about half cis lesbians, but also lots of trans/nb folks and other queers too. Source: about 3 years ago
  • "Lesbian tinder" starterpack
    Yes. The most popular ones for lesbians are Zoe and Her. Source: about 3 years ago
View more

What are some alternatives?

When comparing LiveAgent and HER, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hinge - Find people you want to date through your friends on Facebook.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Bumble - Bumble is a social network that allows you to feel empowered while you make those connections, whether you’re dating, looking for friends, or growing your professional network. One first move on Bumble could change your life.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

OkCupid - OkCupid Free Online Dating - The fastest growing free dating site for singles.