Software Alternatives, Accelerators & Startups

LiveAgent VS Driver Easy

Compare LiveAgent VS Driver Easy and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Driver Easy logo Driver Easy

Driver Easy is a Driver Updater for Windows 10, 8.1, 7. One Click Update All out-of-date and Unknown Device Drivers. Faster & Easily. Just Download Now!
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Driver Easy Landing page
    Landing page //
    2021-09-25

Driver Easy

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Driver Easy features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Driver Easy videos

Driver Easy Review and Tutorial

More videos:

  • Tutorial - How to Update your Drivers using Driver Easy

Category Popularity

0-100% (relative to LiveAgent and Driver Easy)
Customer Support
100 100%
0% 0
CRM
0 0%
100% 100
Help Desk
100 100%
0% 0
OS & Utilities
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Driver Easy.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Driver Easy. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Driver Easy

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Driver Easy Reviews

7 Best Driver Updater Software For Windows 10, 11, 8, 7 In 2022
Driver Easy is the best driver software for PC, and it comes in two versions- Free & Paid. The latest version will update all of the drivers on your computer in one click. Let’s automatically run the scan for detecting drivers with the scheduler.
Source: wethegeek.com

Social recommendations and mentions

Based on our record, Driver Easy seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Driver Easy mentions (6)

  • Did I get scammed?
    My (23M) laptop, bought in 2017, had been having some trouble running a certain part of destiny 2. I already knew that it was not the best of devices (does not meet minimum specs to download Windows 11). Some research about the error code I was getting led me to decide what I needed to do was update my drivers. This led me to pay the website Driver Easy money to scan my laptop for out of date drivers to update... Source: over 1 year ago
  • I just got a new PC and I want to learn how to maintain it.
    Other softwares geforce experience (NVIDIA) or Radeon software (AMD) to update your graphics drivers. I have Driver Easy to scan and update device drivers, they have plenty of tutorials on how to use it software, although it might be a bit slow for bigger drivers. Source: about 2 years ago
  • Locked out - Traktor won't load
    I've tried a few things like replacing the logfile and moving settings etc but no joy. NI support gave linked me to a drivereasy.com article about fixing ntdll.dll issues. Not sure how this connects to the logfile message but I tried the suggestions and nothing works. Source: about 2 years ago
  • Hades Canyon - 3rd party software updates
    I use https://drivereasy.com to update my Hades Canyons. Source: about 2 years ago
  • Crashing and banned.
    I just downloaded the game yesterday and was thrilled to play, only to find I can only play about 5 minutes of any mode then the game crashes. Then after trying about 10 times with all the recommended solutions, I get banned from playing as if I'm intentionally ditching matches? I am on Windows 11, I figured that wouldn't be a problem considering Infinite is Microsoft's own game. Posting here to see if I can get... Source: over 2 years ago
View more

What are some alternatives?

When comparing LiveAgent and Driver Easy, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DriverPack Solution - From a small piece of software written on pure enthusiasm 8 years ago, we have transformed into the company which has helped more than 40 million people worldwide to configure their computers! During this time, our software has become incredibly fas…

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

IOBit Driver Booster - MacBooster 7, IObit official Mac app, helps you clean over 20 types of Mac junk files, easily free up Mac hard drive and make OS X run faster and secure your Mac OS X from Mac malware and Mac adware.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Snappy Driver Installer - Looking for drivers? Snappy Driver Installer is a free driver updater with a huge driver collection for offline use.