Software Alternatives, Accelerators & Startups

LiveAgent VS Creatopy

Compare LiveAgent VS Creatopy and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Creatopy logo Creatopy

Creatopy is an ad design platform that helps businesses customize, automate and scale up their ad production and delivery.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Creatopy Landing page
    Landing page //
    2023-09-17

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Creatopy features and specs

  • Animation: Yes
  • Customization and Branding: Yes
  • Ad Tag: Yes
  • Feed Ad Builder: Yes
  • Edit Designs in Bulk: Yes
  • Auto Resizer: Yes
  • Workflow Management: Yes
  • Team Collaboration and Permission Control: Yes

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Creatopy videos

Creatopy - Your Ad Design Platform

More videos:

  • Tutorial - How To Use BannerSnack - A Tutorial and Review
  • Tutorial - Bannersnack Tutorial - Intro To Animations
  • Demo - Meet Creatopy!

Category Popularity

0-100% (relative to LiveAgent and Creatopy)
Customer Support
100 100%
0% 0
Design Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Advertising
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Creatopy.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Creatopy. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Creatopy

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    πŸ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    πŸ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Creatopy Reviews

Canva Alternatives: 5 Social Media Content Design Tools
Bannersnack is the online design tool that was created with social media content in mind. It’s great for delivering professional designs but at the same time, it allows the designer to automatize his or her work when dealing with multiple social media platforms. And yes, there is an option to create a full set of designs for all social media channels, based on templates with...
5 Free Tools to Design Creative Ads for Your Brands β€” Best of
It comes with a neat interface featuring a drag-and-drop mechanism for visually building a banner. What I liked the most is, you can create animated banner ads using Bannersnack. Also, it offers a range of professionally-designed templates, vector cliparts, fonts, and a massive library of free stock photos as well.
The Complete List of Video Marketing Tools (Updated for 2022)
Creatopy is an ad design platform developed to automate and scale the creation of customized ads. It boasts an intuitive editing interface that simplifies your ad creation process. You can either use your own videos in your designs or take advantage of the premium stock video library available within the app.
7 Web Tools For Generating Amazing Banner Ads
You know that animated and interactive banners are more efficient in reaching your goal. If you want to create dynamic banner ads, then Creatopy can be the right tool for you. With more than 100 free animated templates for you to edit, you just need to select one and you are able to start your campaign. You should also check their analytics platform if you want to see how...
Source: appsamurai.com

Social recommendations and mentions

Based on our record, Creatopy seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Creatopy mentions (1)

  • Alternative to AdSense for a site that also sells ad space directly
    Also, if you promote the other sites you have with ads to each other like I do then it works really well too. I am not a designer at all but create my own animated HTML5 ads to promote things and also sometime actually create the ads for the companies that buy space. I use a site called creatopy.com to create all the ads so works really well. Source: almost 3 years ago

What are some alternatives?

When comparing LiveAgent and Creatopy, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Canva - Canva is a graphic-design platform with a drag-and-drop interface to create print or visual content while providing templates, images, and fonts. Canva makes graphic design more straightforward and accessible regardless of skill level.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PicMonkey - PicMonkey is a feature-rich online photo editor that works right in your browser; no downloads...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Lucidpress - Lucidpress is a web-based design and layout application that enables anyone to create beautiful...