Software Alternatives, Accelerators & Startups

LiveAgent VS Cloudimage

Compare LiveAgent VS Cloudimage and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Cloudimage logo Cloudimage

Cloudimage.io is the easiest way to resize, store, and deliver your images to your customers through a rocket fast CDN.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Cloudimage Hub UI
    Hub UI //
    2024-04-11
  • Cloudimage How much Cloudimage can optimize images
    How much Cloudimage can optimize images //
    2024-04-11
  • Cloudimage Why choose Scaleflex's dynamic media optimizer?
    Why choose Scaleflex's dynamic media optimizer? //
    2024-04-09
  • Cloudimage Key Benefits of Optimizing Videos and Images
    Key Benefits of Optimizing Videos and Images //
    2024-04-09

Cloudimage automates the transformation and optimization of images on the fly and accelerates their distribution via the Content Delivery Network (CDN). Thanks to Cloudimage, web pages are faster and lighter, which improves both SEO and the user experience of the web or mobile application.

Cloudimage is an exceptionally effective tool for optimizing media, and efficiently resizing images and videos to be lighter and faster for a global audience. It streamlines the process of visually transforming and optimizing your content quickly and easily. By leveraging top-tier Content Delivery Networks, it speeds up the delivery of your content. This enhances the speed and usability of websites and apps on both desktop and mobile, boosting SEO, user engagement, and conversions. Its Visual AI technology intelligently adjusts and refines your visuals, including removing backgrounds and detecting watermarks, while also compressing files automatically.

How does Cloudimage work?

We download and cache: On the first image load, we get your image from your server in our cache. You can optionally use Cloudimage as an image store as well.

We crop, resize, cut, watermark, remove the background, colorize, rotate, and compress your images. Cloudimage converts your images into WebP for even more size reduction.

We lighten the weight of your images by intelligently applying the best compression for the maximum level of byte reduction imperceptible to the human eye.

Your images are delivered at the speed of light anywhere around the world via our multi-CDN architecture.

Cloudimage

$ Details
freemium $29.0 / Monthly (40 GB of Image Cache; 60 GB of Monthly CDN Traffic; SLA: 99.9%)
Platforms
Shopify Magento Wordpress JavaScript Web WooCommerce Cross Platform REST API
Release Date
-

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Cloudimage features and specs

  • Image Editor: Unlimited websites, transformations, images; Watermarking; Background removal; Image compression; All image transformations: crop, width, filters, auto-gravity...
  • Dashboards and reporting: Origin URL whitelisting;...
  • Modern image formats : WebP, JPEG 2000,...

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Cloudimage videos

Cloudimage WordPress Plugin – Responsive Images as a Service

More videos:

  • Review - Boost page speeds & SEO rankings with effortless image optimization and CDN delivery from Cloudimage

Category Popularity

0-100% (relative to LiveAgent and Cloudimage)
Customer Support
100 100%
0% 0
Image Optimisation
0 0%
100% 100
Help Desk
100 100%
0% 0
Image Processing
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Cloudimage.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Cloudimage

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Cloudimage Reviews

  1. Work flawlessly

    I specifically requested an image CDN, and that is precisely what I received, no more, no less. I immediately noticed a faster page load time, and installation was simple and painless. The support service is quick to respond and also very informative.

What are some alternatives?

When comparing LiveAgent and Cloudimage, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sirv - Dynamic image processing, hosting and rich-media for retailers and eCommerce.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Cloudinary - Cloudinary is a cloud-based service for hosting videos and images designed specifically with the needs of web and mobile developers in mind.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

imgix - Real-time Image Processing. Resize, crop, and process images on the fly, simply by changing their URLs.