Software Alternatives, Accelerators & Startups

LiveAgent VS Chatrandom

Compare LiveAgent VS Chatrandom and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Chatrandom logo Chatrandom

Chatrandom provides medium to users for having chat at random with different users around the globe.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Chatrandom Landing page
    Landing page //
    2023-09-30

Chatrandom

Pricing URL
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$ Details
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Platforms
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Release Date
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LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Chatrandom features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Chatrandom videos

Chatrandom Android App Review | GiveMeApps

Category Popularity

0-100% (relative to LiveAgent and Chatrandom)
Customer Support
100 100%
0% 0
Video Chat
0 0%
100% 100
Help Desk
100 100%
0% 0
Live Chat
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Chatrandom.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Chatrandom

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Chatrandom Reviews

Omegle Alternatives 2023: 20 Best Apps like Omegle to text or Video chat Online with Strangers
If you wish to chat with people from a specific country or interest, then Chatrandom is the platform where options to filter as per your needs are available. Easy use of the website is also a plus point here as one has to choose their preferred gender and can start chatting with the click of a button.
Source: pricebaba.com
10+ Best Omegle Alternatives in 2023: Chat with Strangers Safely
ChatRandom brings a familiar swipe-right approach to video chats, similar to Tinder. Customizable gender and country preferences enhance tailored interactions. With a mobile app available for both Android and iOS, ChatRandom lets users engage in on-the-go conversations.
Source: biospc.org
8 Best LuckyCrush Alternatives in 2023
Additionally, you can video chat with a maximum of four individuals at once with Cam4’s innovative group chat feature. The text chat feature is also available in this LuckyCrush alternative, but the application needs access to your camera. To communicate with other users, use the random chat, gay chat, or Chatrandom applications. When registering for an account on the...
12 Best LuckyCrush Alternatives to Chat with Strangers in 2023
Chatrandom is your ideal weapon if you are looking for an online application to chat with strangers worldwide. Chatrandom features on our list because it requires you to select your gender and agree to the terms and conditions before starting a random chat with other users worldwide. The application requires access to your camera, but you can also use the text chat feature.
Source: phreesite.com
7 Best Omegle Alternatives for Random Chat
Another random video chat tool similar to Omegle is ChatRandom. The site can be accessed on computers, Android and iOS smartphones. However, before starting your video chat, you need to set the gender of your account. In order to protect minors, the website also needs to confirm that you are 18 years old or olde. You can also chat with people from a specific place by...

Social recommendations and mentions

Based on our record, Chatrandom seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Chatrandom mentions (1)

What are some alternatives?

When comparing LiveAgent and Chatrandom, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Omegle - Omegle is one of the most popular online chat website allowing user to communicate with anyone without registration.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Bazoocam - Bazoocam is a popular chat website that rapidly connects you with strangers to chat.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Joingy - Joingy has a webcam roulette that randomly connects strangers to chat online. Choose between our ‘Text Only’ or ‘Video Chat’ sections to start instantly!