Software Alternatives, Accelerators & Startups

LiveAgent VS Babel

Compare LiveAgent VS Babel and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Babel logo Babel

Babel is a compiler for writing next generation JavaScript.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Babel Landing page
    Landing page //
    2023-04-02

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Babel features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Babel videos

Babel - Movie Review

More videos:

  • Review - Day 16 | Babel Review | 365 Films
  • Review - Worth The Hype? - BABEL Review
  • Review - Book CommuniTEA: Is BABEL a rac1st mani!fest0? [you should know the answer]
  • Review - Babel is a Masterpiece, And Here's Why

Category Popularity

0-100% (relative to LiveAgent and Babel)
Customer Support
100 100%
0% 0
Development Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Javascript UI Libraries
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Babel.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Babel. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Babel

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Babel Reviews

We have no reviews of Babel yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Babel seems to be more popular. It has been mentiond 134 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Babel mentions (134)

  • How, and why, you should add JavaScript linting to your project. With ESLint and Gulp
    Some of the most popular JavaScript linting tools are ESLint, JSHint, JSLint and JSCS. We're going to be using ESLint. It’s very flexible, easy to use and has the best ES6 support, which will be helpful if we introduce more modern JavaScript (that will be transpiled for older browsers using https://babeljs.io/). All rules for ESLint can be found here: https://eslint.org/docs/rules/. - Source: dev.to / 3 months ago
  • What is Server Side Rendering (SSR) and Static Site Generation (SSG)?
    This simply extends the existing build process that many front-end frameworks have. After Babel's done with its transpilation, it merely executes code to compile your initial screen into static HTML and CSS. This isn't entirely dissimilar from how SSR hydrates your initial screen, but it's done at compile-time, not at request time. - Source: dev.to / 4 months ago
  • Storybook 8 Beta
    First, we switched the default compiler for new projects from Babel to SWC (Speedy Web Compiler). SWC is dramatically faster than Babel and requires zero configuration. We’ll continue to support Babel in any project currently using it. - Source: dev.to / 4 months ago
  • Nuxt vs Next: Which JavaScript Framework Suits Your Next Project?
    Nuxt.js is an open-source JavaScript framework built on Vue.js, Node.js, Vite, and Babel.js used for creating fast, cutting-edge applications. Nuxt.js possesses similar features to Next.js, with the major difference being the web framework it is compatible with. Next.js is a React framework whereas Nuxt.js is a Vue framework. - Source: dev.to / 6 months ago
  • Abstract Syntax Trees and Practical Applications in JavaScript
    Disclaimer: If you've already developed Babel or ESLint plugins, this article may not be as beneficial for you, as you're likely already familiar with the majority of the content covered here. - Source: dev.to / 8 months ago
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What are some alternatives?

When comparing LiveAgent and Babel, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

jQuery - The Write Less, Do More, JavaScript Library.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

React Native - A framework for building native apps with React

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Composer - Composer is a tool for dependency management in PHP.