Software Alternatives, Accelerators & Startups

LiveAgent VS Auth0

Compare LiveAgent VS Auth0 and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Auth0 logo Auth0

Auth0 is a program for people to get authentication and authorization services for their own business use.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Auth0 Landing page
    Landing page //
    2024-05-30

Auth0

Website
auth0.com
$ Details
Platforms
-
Release Date
2013 January
Startup details
Country
United States
State
Washington
City
Bellevue
Founder(s)
Eugenio Pace
Employees
500 - 999

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Auth0 features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Auth0 videos

GraphQL, Hasura, Apollo, and Auth0 for Vuejs developers by Devlin Duldulao

More videos:

  • Review - Auth0: Identity Made Simple for Developers
  • Review - Easy Secure APIs with LoopBack and Auth0

Category Popularity

0-100% (relative to LiveAgent and Auth0)
Customer Support
100 100%
0% 0
Identity And Access Management
Help Desk
100 100%
0% 0
Identity Provider
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Auth0.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Auth0. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Auth0

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Auth0 Reviews

Top 10 Best SAML Identity Providers List for SSO (Pros and Cons)
Launched in 2013, Auth0 is a product unit under Okta. One of the reliable SaaS solutions to take a modern approach to application authentication and identity management. With Auth0, IT admins can connect any application and define its integrations and external identity providers to be used.
12 User Authentication Platforms [Auth0, Firebase Alternatives]
But since user data is a lot more serious than wasting a pepperoni pizza, let’s check out some user authentication platforms. And while an average business person will straightaway run towards Auth0 or Firebase, there are others as well.
Source: geekflare.com
Top 11 Identity & Access Management Tools
If you are already using a major cloud platform like Azure, Google Cloud, or AWS, you should probably start by seeing if their solutions meet your needs. If you’re developing an application, something like Auth0 might be the best choice.
Source: spectralops.io
Best identity access management software 2022
Auth0, founded in 2013 and acquired by Okta in May 2021 for $6.5 billion, is a respected alternative for developers who want to create a secure login experience for their personal applications. It is a next-gen identity management platform for web, mobile, IoT, and internal applications.
Source: www.zdnet.com
10 Best Auth0 Alternatives and Similar Platforms
Auth0 is a developer-friendly identification platform. You can simply integrate social login, multi-factor authentication, passwordless login, single sign-on, and other features into your mobile app or online application with Auth0. However, there are Auth0 alternatives that do the exact same thing with an extra flair.

Social recommendations and mentions

Based on our record, Auth0 seems to be more popular. It has been mentiond 179 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Auth0 mentions (179)

  • Developing SMART On FHIR Applications with Auth0 and InterSystems IRIS FHIR Server - Introduction
    Although we could delegate the authentication and authorization of users to another IRIS server deployed for this purpose, on this occasion we are going to use the service offered by Auth0. - Source: dev.to / 18 days ago
  • How do I embed the Auth0 login page into my own web page?
    I am using Auth0's Universal Login, which looks like below:. - Source: dev.to / 20 days ago
  • Building my own ChatGPT
    Auth0: User authentication made for developers. - Source: dev.to / 22 days ago
  • SamGIS - Segment Anything applied to GIS
    To avoid abuse the prompt input web map that I host on my personal site is under authentication (I use auth0.com). - Source: dev.to / 25 days ago
  • Unit Testing Auth0 Custom Database Scripts
    Welcome, fellow developers! Today I want to present you a step-by-step technique on how to test Auth0’s custom actions and databases in Javascript. For those of you who don’t know Auth0, it’s an identity management platform that you can connect to your existing or new applications, and configure it to easily provide authentication and authorization mechanisms. It’s one of the easiest solutions for IAM nowadays. - Source: dev.to / 3 months ago
View more

What are some alternatives?

When comparing LiveAgent and Auth0, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Okta - Enterprise-grade identity management for all your apps, users & devices

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OneLogin - On-demand SSO, directory integration, user provisioning and more

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Amazon Cognito - Amazon Cognito lets you add user sign-up, sign-in, and access control to your web and mobile apps quickly and easily. It scales to millions of users and supports sign-in with social identity providers and enterprise identity providers via SAML 2.0.