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LaunchDarkly VS UserTesting.com

Compare LaunchDarkly VS UserTesting.com and see what are their differences

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Contents:
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LaunchDarkly logo LaunchDarkly

LaunchDarkly is a powerful development tool which allows software developers to roll out updates and new features.

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!
  • LaunchDarkly Landing page
    Landing page //
    2023-09-12
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

LaunchDarkly

Website
launchdarkly.com
Pricing URL
Official LaunchDarkly Pricing
$ Details
-
Release Date
-
Edit details

UserTesting.com

Website
usertesting.com
Pricing URL
Official UserTesting.com Pricing
$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Darrell Benatar
Employees
500 - 999
Edit details

LaunchDarkly features and specs

  • Comprehensive Feature Flag Management
    LaunchDarkly offers a robust platform for feature flag management, allowing for granular control over which features are enabled for different user segments.
  • Real-time Feature Control
    Changes to feature flags can be made in real-time, reducing the need for redeploys and allowing for instant rollouts and rollbacks.
  • Scalability
    LaunchDarkly is built to handle large-scale deployments and can manage tens of millions of feature flags efficiently.
  • Team Collaboration
    The platform includes features that facilitate team collaboration, such as role-based access control and detailed audit logs.
  • Integration Capabilities
    LaunchDarkly supports integrations with a wide range of DevOps and CI/CD tools, making it easier to incorporate into existing workflows.
  • Advanced Targeting
    The platform allows for sophisticated targeting rules and user segmentation, enabling highly personalized feature rollouts.

Possible disadvantages of LaunchDarkly

  • Cost
    LaunchDarkly can be expensive, especially for smaller organizations or startups with limited budgets.
  • Learning Curve
    The platform can be complex to set up and use effectively, requiring a learning curve for new users.
  • Dependency on Internet Connectivity
    Real-time updates and functionality depend on an internet connection, which may be a limitation for some use cases.
  • Vendor Lock-in
    Once integrated, switching to another feature flag service can be time-consuming and difficult due to the level of integration and customization.
  • Limited Offline Support
    Offline support is not as robust as some other solutions, potentially affecting scenarios where intermittent connectivity is expected.
  • Enterprise Focus
    While powerful, some features and pricing models are more geared towards enterprise users, potentially alienating smaller or non-enterprise customers.

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

LaunchDarkly videos

+ Add

How LaunchDarkly Enables Product Managers to Test in Production

More videos:

  • Review - Getting Started with Feature Flags - #1 LaunchDarkly Feature Flags
  • Review - Show & Tell with LaunchDarkly's Edith Harbaugh: Mobile Feature Flags

UserTesting.com videos

+ Add

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Category Popularity

0-100% (relative to LaunchDarkly and UserTesting.com)

LaunchDarkly

UserTesting.com

Developer Tools
100 100%
Developer Tools
0% 0
User Experience
0 0%
User Experience
100% 100
Feature Flags
100 100%
Feature Flags
0% 0
Usability
0 0%
Usability
100% 100

User comments

Share your experience with using LaunchDarkly and UserTesting.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LaunchDarkly and UserTesting.com

LaunchDarkly Reviews

Top Mobile Feature Flag Tools
LaunchDarkly is another dedicated feature flag management tool that offers extensive features. They support a variety of platforms and languages and boast clients like Microsoft, Atlassian, and Invision. Like Rollout, LaunchDarkly offers all the features of an enterprise-grade tool but, unlike Rollout, reserves the security features for the “Enterprise” plan. Out of the box,...
Source: instabug.com
Feature Toggling Tools for $100 or less
A differentiating factor is the functionality to schedule releases through the console, LaunchDarkly and FeatureFlow have incorporated this into their front end. Another front-end feature of interest is user segmentation management, which is available with LaunchDarkly, Rollout, and Bullet train subscriptions.
Source: medium.com

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products they’ll use daily. 🎯
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Source: www.socialpros.co
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
Source: blog.uxtweak.com
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...
Source: blog.uxtweak.com

Social recommendations and mentions

Based on our record, UserTesting.com should be more popular than LaunchDarkly. It has been mentiond 101 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LaunchDarkly mentions (37)

  • How to Add Paid Features to Your SaaS Apps
    This kind of goes without saying since it's the opposite of the first don't I listed, but it's worth restating and giving some examples. Using tools from third parties means taking advantage of what they have done so you don't have to do that work. This means you are free to build things that make your app special. I like to use feature flag tools for this. Some examples are LaunchDarkly, Split, and AWS App... - Source: dev.to / 12 months ago
  • Pivoting a million dollar DevTool startup
    Taplytics is a broad A/B testing platform for marketing teams. While DevCycle is a feature flagging tool built for developers. Taplytics actually has feature flagging, but DevCycle is much more focused and plans to compete directly with incumbents like LaunchDarkly by building a better developer experience (more on how later). But with Taplytics they built so many features and every customer was using them in a... - Source: dev.to / over 1 year ago
  • Arc Update - 1.20.1 (43987)
    I had a custom rule added to Little Snitch that blocked the following domains: launchdarkly.com, clientstream.launchdarkly.com, mobile.launchdarkly.com. Source: over 1 year ago
  • Feature flags implementation in Nest.js 😻
    There are however Saas to implement directly a feature management system. Several solutions exist like LaunchDarkly, Flagsmith or Unleash.io. Using a SaaS (Software as a Service) feature flagging solution offers the advantage of a faster and more straightforward implementation process. These services are readily available and can be quickly integrated into your project. - Source: dev.to / over 1 year ago
  • Boost DX, Enhance UX, and Skyrocket Profits! Dive into a sub-50ms world with Edge Feature Flags 🚀
    Currently, there are numerous feature flag systems available. Options include our own company's open-source system, "Bucketeer", and the renowned SaaS "LaunchDarkly" among others. When comparing these, the following considerations might come into play:. - Source: dev.to / over 1 year ago
View more

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 1 year ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 1 year ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 1 year ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: over 1 year ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: almost 2 years ago
View more

What are some alternatives?

When comparing LaunchDarkly and UserTesting.com, you can also consider the following products

Flagsmith - Flagsmith lets you manage feature flags and remote config across web, mobile and server side applications. Deliver true Continuous Integration. Get builds out faster. Control who has access to new features. We're Open Source.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Unleash - Unleash is an open-source feature management platform. We are private, secure, and ready for the most complex setups out of the box.

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

ConfigCat - ConfigCat is a developer-centric feature flag service with unlimited team size, awesome support, and a reasonable price tag.

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.

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