Software Alternatives, Accelerators & Startups

Kraken VS Usersnap

Compare Kraken VS Usersnap and see what are their differences

Kraken logo Kraken

One of the largest and oldest Bitcoin exchanges in the world, Kraken is consistently named one of the best places to buy and sell crypto online, thanks to our excellent service, low fees, versatile funding options and rigorous security standards

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
Not present
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Kraken

Website
kraken.com
Pricing URL
-
$ Details
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Jesse Powell
Employees
1,000 - 1,999

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Kraken features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Kraken videos

BEST CRYPTO EXCHANGE? Coinbase Pro Vs. Kraken 🥊

More videos:

  • Review - Kraken Exchange Review
  • Review - Kraken Bitcoin & Crypto Exchange REVIEW - Is It Trustworthy in 2021?

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Kraken and Usersnap)
Cryptocurrencies
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Crypto
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using Kraken and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kraken and Usersnap

Kraken Reviews

6 Best Coinbase Alternatives for 2022
Kraken, unlike Gemini, markets itself directly to daily traders who do not necessarily need advanced derivatives. Kraken feels like a more approachable Binance. Its inclusion of live support leads the market and makes it a preferred choice for investors new to crypto.
Best Online Brokers for Bitcoin Trading
Kraken - Kraken.com Kraken uses a maker-taker fee schedule with price incentives based on your trading volume over the last 30 days. For example, the average customer who trades less than $50,000 a month will pay $2.60 in fees for every $1,000 in trading volume. Fees for market makers range between 0% and 0.16%, while fees for takers range from 0.10% to 0.26%. This fee...

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Kraken seems to be a lot more popular than Usersnap. While we know about 178 links to Kraken, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kraken mentions (178)

  • Daily General Discussion - June 20, 2023 (GMT+0)
    You can use kraken.com if you prefer a more beginner-friendly interface, or you can use the pro.kraken.com interface for a more professional trading experience. Source: 12 months ago
  • Scammer Watches $455K Vanish After Wasting 1 Year
    The money wasn't real. Kraken built me a custom environment that made the scammer BELIEVE it was real since it said "kraken.com" on my computer. I also spent hours and hours talking to him and building up the story. Source: 12 months ago
  • Are Bitcoin staking rewards reinvested?
    What the title says, are bitcoin rewards from staking reinvested. Or where are they? Are they paid in fiat or in bitcoin? I assume it's being reinvested because I don't have any money or bitcoin in the account itself. But I'm also looking at some confirmation in writing in kraken.com but I can't see anything. Source: about 1 year ago
  • unstaked eth
    Same boat: seems unstaking began & ended 17-APR according to the "Ledger" entries I see on kraken.com, but (1) I still have some relatively small amount of ETH2.S listed as "Staking, Rewards", and (2) despite having 13+ ETH in my Spot wallet, I can only withdraw 0.81856. Would expect to have ALL ETH2.S unstaked (regardless of reward v purchased), and be able to withdraw 100%. What am I missing? Source: about 1 year ago
  • Changing leverage on mobile app
    Thanks for reaching out to us with this question. It can be a bit confusing. The Kraken Pro app doesn't currently support the ability to set your own leverage. There you are only able to move the balance you want to use. If you want to adjust the leverage, you can opt to use our classic interface on the web. There you can access the Advanced Order form which will offer you leverage flexibility. Source: about 1 year ago
View more

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing Kraken and Usersnap, you can also consider the following products

Coinbase - Bitcoin, safe and easy.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Binance - Cryptocurrencies exchange platform

Marker.io - Visual feedback and bug reporting tool for websites

Exodus.io - All-in-one app to secure, manage and exchange blockchain assets.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!