Software Alternatives, Accelerators & Startups

KnowledgeBase VS NewsBlur

Compare KnowledgeBase VS NewsBlur and see what are their differences

KnowledgeBase logo KnowledgeBase

An AI-powered knowledge base software, that helps you organize your company knowledge, empower support agents and provide a self-service help center for your customers.

NewsBlur logo NewsBlur

NewsBlur is a personal news reader that brings people together to talk about the world.
  • KnowledgeBase Landing page
    Landing page //
    2023-09-08

AI-powered knowledge base at your customers’ service

KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.

With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.

Knowledge base for customer support

An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.

Knowledge base for SaaS products

Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.

KnowledgeBase makes knowledge management easy with some features, including:

  1. KnowledgeBase x LiveChat integration
  2. External help center
  3. QuickAnswer
  4. Customizable help center
  5. AI-boosted, rich text editor
  6. Article management
  7. Analytics
  8. Access to KnowledgeBase Help Center
  • NewsBlur Landing page
    Landing page //
    2018-09-30

KnowledgeBase

$ Details
paid Free Trial $59.0 / Monthly (paid per company; all features included)
Platforms
Desktop Mobile
Release Date
2017 September

NewsBlur

Pricing URL
-
$ Details
Platforms
-
Release Date
-

KnowledgeBase features and specs

  • KnowledgeBase x LiveChat integration: Yes
  • Customizable help center: Yes
  • AI-boosted, rich text editor: Yes
  • External help center: Yes
  • Internal workspace: Yes
  • Article management: Yes
  • Analytics: Yes

NewsBlur features and specs

No features have been listed yet.

KnowledgeBase videos

KnowledgeBase AI-powered search feature: QuickAnswer

More videos:

  • Demo - What is KnowledgeBase? | One knowledge base, all the answers

NewsBlur videos

Newsblur - an online open-source RSS reader

More videos:

  • Review - Anleitung zum RSS-Feed-Reader Newsblur
  • Tutorial - Newsblur and RSS: A Quick Tutorial

Category Popularity

0-100% (relative to KnowledgeBase and NewsBlur)
Knowledge Base
100 100%
0% 0
RSS
0 0%
100% 100
Knowledge Management
100 100%
0% 0
RSS Reader
0 0%
100% 100

User comments

Share your experience with using KnowledgeBase and NewsBlur. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare KnowledgeBase and NewsBlur

KnowledgeBase Reviews

  1. Decent product

    KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.

  2. Easy to use

    The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.

    👍 Pros:    Great customer support|Good price|User friendly interface|Simple yet powerful and efficient tool
  3. Easy and affordable

    Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.

NewsBlur Reviews

19 Best Feedly Alternatives To Track Insights Across The Web
NewsBlur NewsBlur is a web-based RSS reader that provides a simple and fast way to keep up with your favorite websites. It offers features such as filtering, text-to-speech, and the ability to share stories on social media. Web, iOS, Android
17 Best RSS Feed Reader And News Aggregation Apps
NewsBlur also has intelligent content filters that you can use to scrutinize the content in your feed. These content discovery filters can actually learn the pattern of your searches and you can teach them too. This way you can see customized stories. Even if a source is publishing articles in bulk, it will show you only those of your interest.
The Best RSS Feed Readers for Streamlining the Internet
One thing that sets Newsblur apart is that it's open source. You can see the code on Github, and if you're comfortable with the command line you can even set up your own self-hosted version of Newsblur on your own server.
Source: www.wired.com
Hello, RSS
I looked at what RSS readers were popular by checking out my website analytics. I’ve always seen Feedly and Newsblur in there as referrers, but have also started to see Inoreader as well. Feedly has a robust offering, and it was a product I used a bit many years ago. It has a higher price point than some other services but in the end I just didn’t like the design. It felt...
Top 6 Free Online RSS Readers
NewsBlur is another popular RSS reader that aims to bring your articles from your favorite sites while maintaining the style of the original site. Easily organize your stories with categories and tags, hide stories you don't like and highlight stories you do like. You can also take a look at some of the third-party apps NewsBlur can be integrated with for even more versatility.

Social recommendations and mentions

Based on our record, NewsBlur seems to be more popular. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

KnowledgeBase mentions (0)

We have not tracked any mentions of KnowledgeBase yet. Tracking of KnowledgeBase recommendations started around Mar 2021.

NewsBlur mentions (20)

View more

What are some alternatives?

When comparing KnowledgeBase and NewsBlur, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Feedly - The content you need to accelerate your research, marketing, and sales.

Stonly - Create interactive step-by-step guides

Inoreader - Dive into your favorite content. The content reader for power users who want to save time.

Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.

Tiny Tiny RSS - Web-based news feed aggregator, designed to allow you to read news from any location, while feeling...