KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.
With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.
Knowledge base for customer support
An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.
Knowledge base for SaaS products
Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.
KnowledgeBase makes knowledge management easy with some features, including:
No features have been listed yet.
KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.
The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.
Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.
Based on our record, NewsBlur seems to be more popular. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I also use it for its Popular Bookmarks - I subscribed to its RSS feed in NewsBlur and always have something interesting to read when my other feeds are Empty (they rarely are). - Source: dev.to / 8 months ago
There's a bunch of replacements. I like https://newsblur.com but there are 4-6 large-ish similar sites. That said, partially what people miss is the relative cultural hegemony of Google Reader. It was RSS front-and-center, prominently featured on websites, supported by the biggest company in tech, with all the users there and able to take advantage of the (sparse) social features. - Source: Hacker News / 10 months ago
Https://newsblur.com/ I think this might be pretty close to what you're looking for. It's an RSS feed reader with a platform for discussions. - Source: Hacker News / about 1 year ago
Currently I'm on Newsblur. But it's really convoluted to Self host - to my "shame" I use their cloud hosted app with premium. It's (over)laden with features that I actually use and cheaper than for example Feedly. Source: about 1 year ago
I start every day with RSS subscriptions using NewsBlur (https://newsblur.com) and Reeder (https://reederapp.com). I've also set up a page so other people can see my subscriptions / what I'm reading: https://sources.werd.io. - Source: Hacker News / about 1 year ago
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