KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.
With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.
Knowledge base for customer support
An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.
Knowledge base for SaaS products
Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.
KnowledgeBase makes knowledge management easy with some features, including:
No features have been listed yet.
KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.
The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.
Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.
Based on our record, Inoreader seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Were can I set in inoreader.com settings so that the articles opens in normal web browser tab and not the light version of the article? Ive been checking the settings but cannot find any settings to change this. (Feedly calls this option "open in website directly"). Source: 11 months ago
As an alternative, you can use Feedbro or Inoreader. Source: 12 months ago
I've Inoreader subscription for several years. It is not specific to Mac, though. But it has been particularly valuable for me with their server-side filters and deduplication. Recently, they added Newsletter subscriptions and website subscriptions for sites which don't offer RSS feeds. Pretty nifty if you need them. Source: about 1 year ago
Was using Feedly but it stopped working a couple years ago. Now I use inoreader - it has a nice interface on both web and in the app, and you can follow more than just RSS (customizable keyword searches) in the paid version. Source: about 1 year ago
No ability to customize font-size, and it's waaaaay too big for me on all platforms. This results in tons more scrolling that what's needed with Raindrop and Inoreader <-- major dealbreaker for me. Source: over 1 year ago
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