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KeyMetric VS Genesys Cloud

Compare KeyMetric VS Genesys Cloud and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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KeyMetric logo KeyMetric

Instantly know which advertising campaigns make your phone ring. On-Demand Intelligence for Every Call, Text & Customer Engagement.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • KeyMetric Landing page
    Landing page //
    2023-07-24

The KeyMetric call tracking & analytics platform gives you fast, uncomplicated access to the information you need to boost your sales, marketing & lead generation - no matter how big or small your business. Eliminate hours of complicated data analysis & simplify your marketing decisions with on-demand call analytics, call attribution & customer engagement forecasting.

Trusted by thousands of businesses around the globe. New streamlined dashboards, reporting & administration Integrate with unlimited Martech & Salestech platforms. Ask about our new 'all-inclusive' implementation services.

KeyMetric call tracking helps thousands of small businesses, marketers & agencies supercharge their advertising performance with intelligent, real-time call attribution data.

Our AI-driven call tracking platform instantly connects every phone call back to the referring ad channel, campaign & paid search keyword to present a clear picture of how, when & why every customer connects with your business.

Easily bridge the online-to-offline gap and gain a 360° view of your marketing effectiveness - knowing exactly where to best reinvest your advertising dollars to generate more leads, sales opportunities & the highest possible ROAS.

  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

KeyMetric

Website
keymetric.net
Pricing URL
Official KeyMetric Pricing
$ Details
freemium $19.0 / Monthly ( 5 Local Numbers + 250 Minutes)
Platforms
Web Browser Android iOS Firefox Google Chrome REST API Safari Azure
Release Date
2018 March
Edit details

Genesys Cloud

Website
genesys.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

KeyMetric features and specs

  • Call Forward: Yes
  • Call Recording: Yes
  • Call Transcriptions: Yes
  • Dynamic Number Insertion: Yes
  • Keyword Level Call Tracking: Yes
  • Real-time Tracking: Yes
  • Real-time Monitoring: Yes
  • Real time reporting: Yes
  • Quick & Easy Deployment: Yes
  • Google Integrations: Yes
  • Toll-Free & Local Numbers: Yes
  • AI-Powered Intelligence & Forecasting: Yes

Genesys Cloud features and specs

No features have been listed yet.

KeyMetric videos

No KeyMetric videos yet. You could help us improve this page by suggesting one.

+ Add video

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to KeyMetric and Genesys Cloud)

KeyMetric

Genesys Cloud

Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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What are some alternatives?

When comparing KeyMetric and Genesys Cloud, you can also consider the following products

ResponseTap - ResponseTap provides visitor level call tracking solutions to track calls for businesses, marketing agencies and more.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Avanser - Avanser is a call tracking technology solution.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Gong - Gong uses AI to analyze spoken conversations from audio sources and web conferencing platforms such as Cisco WebEx, GoTo Meeting and Zoom.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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