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KeyMetric VS Five9

Compare KeyMetric VS Five9 and see what are their differences

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KeyMetric logo KeyMetric

Instantly know which advertising campaigns make your phone ring. On-Demand Intelligence for Every Call, Text & Customer Engagement.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • KeyMetric Landing page
    Landing page //
    2023-07-24

The KeyMetric call tracking & analytics platform gives you fast, uncomplicated access to the information you need to boost your sales, marketing & lead generation - no matter how big or small your business. Eliminate hours of complicated data analysis & simplify your marketing decisions with on-demand call analytics, call attribution & customer engagement forecasting.

Trusted by thousands of businesses around the globe. New streamlined dashboards, reporting & administration Integrate with unlimited Martech & Salestech platforms. Ask about our new 'all-inclusive' implementation services.

KeyMetric call tracking helps thousands of small businesses, marketers & agencies supercharge their advertising performance with intelligent, real-time call attribution data.

Our AI-driven call tracking platform instantly connects every phone call back to the referring ad channel, campaign & paid search keyword to present a clear picture of how, when & why every customer connects with your business.

Easily bridge the online-to-offline gap and gain a 360° view of your marketing effectiveness - knowing exactly where to best reinvest your advertising dollars to generate more leads, sales opportunities & the highest possible ROAS.

  • Five9 Landing page
    Landing page //
    2023-05-12

KeyMetric

Website
keymetric.net
Pricing URL
Official KeyMetric Pricing
$ Details
freemium $19.0 / Monthly ( 5 Local Numbers + 250 Minutes)
Platforms
Web Browser Android iOS Firefox Google Chrome REST API Safari Azure
Release Date
2018 March
Edit details

Five9

Website
five9.com
Pricing URL
Official Five9 Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

KeyMetric features and specs

  • Call Forward: Yes
  • Call Recording: Yes
  • Call Transcriptions: Yes
  • Dynamic Number Insertion: Yes
  • Keyword Level Call Tracking: Yes
  • Real-time Tracking: Yes
  • Real-time Monitoring: Yes
  • Real time reporting: Yes
  • Quick & Easy Deployment: Yes
  • Google Integrations: Yes
  • Toll-Free & Local Numbers: Yes
  • AI-Powered Intelligence & Forecasting: Yes

Five9 features and specs

No features have been listed yet.

KeyMetric videos

No KeyMetric videos yet. You could help us improve this page by suggesting one.

+ Add video

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to KeyMetric and Five9)

KeyMetric

Five9

Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0
Communication
0 0%
Communication
100% 100
Call Intelligence
100 100%
Call Intelligence
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using KeyMetric and Five9. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare KeyMetric and Five9

KeyMetric Reviews

We have no reviews of KeyMetric yet.
Be the first one to post

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

KeyMetric mentions (0)

We have not tracked any mentions of KeyMetric yet. Tracking of KeyMetric recommendations started around Mar 2021.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

What are some alternatives?

When comparing KeyMetric and Five9, you can also consider the following products

Gong - Gong uses AI to analyze spoken conversations from audio sources and web conferencing platforms such as Cisco WebEx, GoTo Meeting and Zoom.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ExecVision - ExecVision unlocks conversation insights trapped inside call recordings to help executives understand and improve their business.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

ResponseTap - ResponseTap provides visitor level call tracking solutions to track calls for businesses, marketing agencies and more.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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