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Genesys Cloud VS ResponseTap

Compare Genesys Cloud VS ResponseTap and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ResponseTap logo ResponseTap

ResponseTap provides visitor level call tracking solutions to track calls for businesses, marketing agencies and more.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • ResponseTap Landing page
    Landing page //
    2022-08-03

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

ResponseTap videos

+ Add

Hiscox: "Call tracking from ResponseTap is vital for us"

Category Popularity

0-100% (relative to Genesys Cloud and ResponseTap)

Genesys Cloud

ResponseTap

Communication
100 100%
Communication
0% 0
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
CRM
0 0%
CRM
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and ResponseTap, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Invoca - Call tracking & analytics software

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

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