Software Alternatives & Reviews

Keatext VS monkeylearn

Compare Keatext VS monkeylearn and see what are their differences

Keatext logo Keatext

Your most impactful CX improvements start here

monkeylearn logo monkeylearn

Text Mining Made Easy. Extract and classify information from text. Integrate with your App within minutes.
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • monkeylearn Landing page
    Landing page //
    2022-04-02

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

monkeylearn features and specs

No features have been listed yet.

Keatext videos

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

monkeylearn videos

Analyzing Customer Reviews with MonkeyLearn and RapidMiner

More videos:

  • Review - Webinar - Introduction to MonkeyLearn
  • Review - Making a Custom Text Classifier with MonkeyLearn

Category Popularity

0-100% (relative to Keatext and monkeylearn)
NLP And Text Analytics
13 13%
87% 87
Customer Experience Management
Natural Language Processing
Data Dashboard
100 100%
0% 0

User comments

Share your experience with using Keatext and monkeylearn. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, monkeylearn seems to be more popular. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Keatext mentions (0)

We have not tracked any mentions of Keatext yet. Tracking of Keatext recommendations started around Mar 2021.

monkeylearn mentions (11)

  • Best AI SEO Tools for NLP Content Optimization
    MonkeyLearn: A platform for text analysis and machine learning, allowing users to train custom models for tasks like sentiment analysis and topic classification. Source: 5 months ago
  • free-for.dev
    Monkeylearn.com — Text analysis with machine learning, free 300 queries/month. - Source: dev.to / over 1 year ago
  • [D] What are the best SaaS APIs for non-English NLP tasks?
    MonkeyLearn supports 11 languages for data analysis (Spanish, Portuguese, German, Russian, Italian, French, Dutch, Chinese, Japanese, Korean and Arabic).  But for sentiment analysis, only Spanish seems to be available, I’m not sure about that. Source: over 1 year ago
  • Word Cloud From This Sub [OC]
    R3: Used RedditExtractoR in R to download all-time top posts, and ran the resulting .csv through https://monkeylearn.com/. Downloaded the resulting table and deleted top result "OC" - then visualized it with ggplot to give a sense of absolute numbers. Total posts considered in this are 988, the word cloud only looks at the 98 most mentioned words/phrases. Let me know if you have got any questions/concerns! Source: over 1 year ago
  • Can I use Google Search Console to look at queries and improve my blog posts?
    Go to monkeylearn.com and sign up for a free demo. Then cut and paste your blog text into the extractor/classifier. Source: almost 2 years ago
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What are some alternatives?

When comparing Keatext and monkeylearn, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

Amazon Comprehend - Discover insights and relationships in text

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

spaCy - spaCy is a library for advanced natural language processing in Python and Cython.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

Google Cloud Natural Language API - Natural language API using Google machine learning