Software Alternatives & Reviews

Keatext VS Google Cloud Natural Language API

Compare Keatext VS Google Cloud Natural Language API and see what are their differences

Keatext logo Keatext

Your most impactful CX improvements start here

Google Cloud Natural Language API logo Google Cloud Natural Language API

Natural language API using Google machine learning
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • Google Cloud Natural Language API Landing page
    Landing page //
    2023-08-06

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

Google Cloud Natural Language API features and specs

No features have been listed yet.

Keatext videos

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Google Cloud Natural Language API videos

No Google Cloud Natural Language API videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Keatext and Google Cloud Natural Language API)
NLP And Text Analytics
12 12%
88% 88
Customer Experience Management
Natural Language Processing
Data Dashboard
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, Google Cloud Natural Language API seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Keatext mentions (0)

We have not tracked any mentions of Keatext yet. Tracking of Keatext recommendations started around Mar 2021.

Google Cloud Natural Language API mentions (13)

  • Best AI SEO Tools for NLP Content Optimization
    Google Cloud Natural Language API: Google's NLP API offers one of the best AI platforms for sentiment analysis, entity recognition, and syntax analysis to understand and extract information from text. Source: 5 months ago
  • What do you think AI will replace SEO ?
    Voice search is another area where AI is reshaping SEO services. As more people use voice-activated devices, the way they search for information online is changing. AI algorithms are adept at processing natural language, allowing businesses in Chandigarh to tailor their content to match conversational queries. Optimizing for voice search is becoming a crucial aspect of SEO, and AI is at the forefront of driving... Source: 7 months ago
  • Natural Language API demo
    Can anyone get the "ANALYZE" button on https://cloud.google.com/natural-language to do anything? Source: 12 months ago
  • From pixels to information with Document AI
    We’re seeing successively difficult problems getting solved thanks to machine learning (ML) models. For example, Natural Language AI and Vision AI extract insights from text and images, with human-like results. They solve problems central to the way we communicate:. - Source: dev.to / about 1 year ago
  • Google Cloud Reference
    Cloud Natural Language API: Text parsing and analysis 🔗Link 🔗Link. - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing Keatext and Google Cloud Natural Language API, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

spaCy - spaCy is a library for advanced natural language processing in Python and Cython.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Amazon Comprehend - Discover insights and relationships in text

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

FuzzyWuzzy - FuzzyWuzzy is a Fuzzy String Matching in Python that uses Levenshtein Distance to calculate the differences between sequences.