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Medallia

Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).

Medallia

Medallia Reviews and Details

This page is designed to help you find out whether Medallia is good and if it is the right choice for you.

Screenshots and images

  • Medallia Landing page
    Landing page //
    2023-10-17

Features & Specs

  1. Comprehensive customer feedback collection

    Medallia provides robust tools for collecting feedback from various channels including web, mobile, email, social media, and in-store, allowing for a holistic view of customer sentiments.

  2. Advanced analytics and reporting

    The platform offers advanced analytics and reporting features, which help businesses to derive insights and track performance metrics, making data-driven decision-making more accessible.

  3. Customizable dashboards

    Medallia allows users to create customizable dashboards to suit specific business needs and preferences, facilitating easier data visualization and monitoring.

  4. Real-time feedback and alerts

    Medallia provides real-time feedback and alert capabilities, enabling companies to address issues promptly and improve customer experience in a timely manner.

  5. Integration capabilities

    The platform can integrate seamlessly with other business systems and tools, such as CRM systems, which helps streamline operations and enhance data connectivity.

  6. Ease of Use

    MonkeyLearn provides an intuitive and user-friendly interface that allows even non-technical users to create, train, and deploy machine learning models with ease.

  7. No Coding Required

    Users can build and train models without the need for programming skills, which makes it accessible for individuals and teams without a technical background.

  8. Pre-Built Models

    MonkeyLearn offers a variety of pre-trained models for tasks like sentiment analysis, keyword extraction, and topic classification, which can save time and effort.

  9. Scalability

    MonkeyLearn can scale with your needs, allowing businesses of various sizes to handle different volumes of data efficiently.

  10. Real-Time Analysis

    The platform supports real-time text analysis, which can be particularly beneficial for applications requiring immediate insights.

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Videos

Analyzing Customer Reviews with MonkeyLearn and RapidMiner

Zapier + MonkeyLearn integration

Medallia Experience Cloud in Action

Social recommendations and mentions

We have tracked the following product recommendations or mentions on various public social media platforms and blogs. They can help you see what people think about Medallia and what they use it for.
  • Best AI SEO Tools for NLP Content Optimization
    MonkeyLearn: A platform for text analysis and machine learning, allowing users to train custom models for tasks like sentiment analysis and topic classification. Source: over 1 year ago
  • Best 10 AI Tools for Google Sheets (2023)
    MonkeyLearn: MonkeyLearn is a powerful AI tool that automates text tagging in Google Sheets, eliminating manual and repetitive tasks. It is 100 times faster than human processing, significantly saving time, and 50 times more cost-effective. With MonkeyLearn, users can ensure consistent tagging criteria without errors, enabling efficient analysis of spreadsheets and faster insights from data. It offers direct... Source: about 2 years ago
  • free-for.dev
    Monkeylearn.com — Text analysis with machine learning, free 300 queries/month. - Source: dev.to / over 2 years ago
  • [D] What are the best SaaS APIs for non-English NLP tasks?
    MonkeyLearn supports 11 languages for data analysis (Spanish, Portuguese, German, Russian, Italian, French, Dutch, Chinese, Japanese, Korean and Arabic).  But for sentiment analysis, only Spanish seems to be available, I’m not sure about that. Source: over 2 years ago
  • Word Cloud From This Sub [OC]
    R3: Used RedditExtractoR in R to download all-time top posts, and ran the resulting .csv through https://monkeylearn.com/. Downloaded the resulting table and deleted top result "OC" - then visualized it with ggplot to give a sense of absolute numbers. Total posts considered in this are 988, the word cloud only looks at the 98 most mentioned words/phrases. Let me know if you have got any questions/concerns! Source: almost 3 years ago
  • Can I use Google Search Console to look at queries and improve my blog posts?
    Go to monkeylearn.com and sign up for a free demo. Then cut and paste your blog text into the extractor/classifier. Source: almost 3 years ago
  • How would you analyze a very large data set (30k+) of clothing item reviews manually on excel?
    OOTB tools: There are some tools that basically do what I outlined above automatically. These are worth investing in. Here is one example: https://monkeylearn.com/. Source: almost 3 years ago
  • Auto classification of tickets
    Https://monkeylearn.com might work. The buzzword for what you’re looking for is Natural Language Processing (NLP) classification. Source: about 3 years ago
  • I built an app that helps writers with creativity and stress.
    I'm ok, but the guy I built this with is much better. Hmm, that sounds like Text Analysis, you might even be able to leverage some existing platform or API's (e.g. https://monkeylearn.com/ or https://aylien.com/ or https://www.ibm.com/watson). Afraid I haven't done this myself though. Source: about 3 years ago
  • What to expect with SEO audit on e-commerce site
    Visit monkeylearn.com (machine language text analysis). Sign up for a trial. Go to "Pre Made Models" and select "Keyword Extractor." Copy and paste your text into the box and run the analysis. Source: over 3 years ago
  • THE BEST PAID SEO TOOLS
    We use a variety of paid tools. Here's one- monkeylearn.com. there are others that are better than those listed here. Source: over 3 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Monkeylearn.com — Text analysis with machine learning, free 300 queries/month. - Source: dev.to / almost 4 years ago
  • Oculus user research email?
    If the email is not from facebookmail.com, facebook.com, oculus.com, or medallia.com then it is a scam. Source: about 4 years ago

External sources with reviews and comparisons of Medallia

Top 10 AI Data Analysis Tools in 2024
MonkeyLearn is a specialized AI data analysis tool that focuses on text analysis. It offers a suite of AI-driven tools adept at analyzing, categorizing, and visualizing text data, all tailored to user-defined parameters. This platform is particularly valuable for organizations that need in-depth analysis of textual data, such as customer feedback, social media content, and unstructured data sources.
10 Better Alternatives to Survey Monkey for Comprehensive Data Collection
Medallia is a compelling alternative to Survey Monkey, especially for enterprises looking to gain a comprehensive understanding of customer experiences and feedback. Its extensive feedback collection options, advanced analytics, and focus on actionable insights make it an invaluable tool for businesses striving to enhance customer satisfaction and loyalty. While Medallia does not follow a standard pricing model...

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Is Medallia good? This is an informative page that will help you find out. Moreover, you can review and discuss Medallia here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.