Software Alternatives & Reviews

Kbee VS JitBit Helpdesk

Compare Kbee VS JitBit Helpdesk and see what are their differences

Kbee logo Kbee

Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.

JitBit Helpdesk logo JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
  • Kbee Landing page
    Landing page //
    2020-12-21

Create a wiki instantly with no coding or learning curve necessary! Kbee turns your existing Google Drive folders and files into a professional wiki in a few clicks

Kbee helps your team find answers quickly with full-text search across all of your wiki content. Find what you're looking for effortlessly and get more done!

Kbee keeps things secure letting you decide who can access your wiki with individual & group-level permissions.

Kbee lets you edit and collaborate on wiki articles without ever leaving Google Drive. Wikis can be used for internal documentation, onboarding new employees, and everything in-between!

  • JitBit Helpdesk Landing page
    Landing page //
    2018-09-30

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.

Kbee

Website
kbee.app
$ Details
paid Free Trial $19.0 / Monthly (Pro)
Platforms
Web Google Chrome
Release Date
2020 December

Kbee features and specs

  • Advanced Search: Powered by Algolia
  • White Labeling: Customizes account to with homepage branding, custom URLs, and more.
  • Password & Access Management: Manage access to your wiki
  • API: Embed your wiki wherever you want

JitBit Helpdesk features and specs

No features have been listed yet.

Kbee videos

[ENG SUB] IVY X KBEE 2020 ASEAN PRODUCT REVIEW PART.1

JitBit Helpdesk videos

Jitbit Helpdesk Ticketing System Walkthrough

More videos:

  • Review - Create subtickets in Jitbit Helpdesk Software

Category Popularity

0-100% (relative to Kbee and JitBit Helpdesk)
Help Desk
22 22%
78% 78
Customer Support
0 0%
100% 100
Productivity
100 100%
0% 0
Customer Service
16 16%
84% 84

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kbee and JitBit Helpdesk

Kbee Reviews

We have no reviews of Kbee yet.
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JitBit Helpdesk Reviews

  1. Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout

The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Source: www.jitbit.com

Social recommendations and mentions

Based on our record, Kbee seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kbee mentions (5)

JitBit Helpdesk mentions (0)

We have not tracked any mentions of JitBit Helpdesk yet. Tracking of JitBit Helpdesk recommendations started around Mar 2021.

What are some alternatives?

When comparing Kbee and JitBit Helpdesk, you can also consider the following products

ProProfs Knowledge Base - ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpCrunch Knowledge Base - Deliver instant answers to customers 24/7 with help articles

HelpScout - Help Scout is a simple, straightforward way to provide excellent support