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Kapdesk VS HelpDocs

Compare Kapdesk VS HelpDocs and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Kapdesk logo Kapdesk

Kapdesk offers support teams with a helpdesk software to streamline support tasks.

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • Kapdesk Landing page
    Landing page //
    2023-09-23
  • HelpDocs Landing page
    Landing page //
    2023-05-07

Kapdesk videos

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Customer Service Simplified: Service CRM - Kapdesk

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Kapdesk and HelpDocs)

Kapdesk

HelpDocs

Help Desk
100 100%
Help Desk
0% 0
Customer Support
18 18%
Customer Support
82% 82
Business & Commerce
100 100%
Business & Commerce
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

Share your experience with using Kapdesk and HelpDocs. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kapdesk mentions (0)

We have not tracked any mentions of Kapdesk yet. Tracking of Kapdesk recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing Kapdesk and HelpDocs, you can also consider the following products

Issuetrak - Issue tracking software for help desk and customer service

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

AzureDesk - Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Vision Helpdesk - Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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