Software Alternatives & Reviews

HelpDocs VS Issuetrak

Compare HelpDocs VS Issuetrak and see what are their differences

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

Issuetrak logo Issuetrak

Issue tracking software for help desk and customer service
  • HelpDocs Landing page
    Landing page //
    2023-05-07
  • Issuetrak Landing page
    Landing page //
    2023-09-20

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

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Issuetrak videos

Issuetrak Overview

More videos:

  • Review - Issuetrak Product Tour
  • Demo - Live Demo | Issuetrak for IT Help Desks

Category Popularity

0-100% (relative to HelpDocs and Issuetrak)
Customer Support
75 75%
25% 25
Help Desk
0 0%
100% 100
Customer Service
65 65%
35% 35
Business & Commerce
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

Issuetrak mentions (0)

We have not tracked any mentions of Issuetrak yet. Tracking of Issuetrak recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpDocs and Issuetrak, you can also consider the following products

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.