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HelpDocs VS AzureDesk

Compare HelpDocs VS AzureDesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

AzureDesk logo AzureDesk

Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!
  • HelpDocs Landing page
    Landing page //
    2023-05-07
  • AzureDesk Landing page
    Landing page //
    2018-09-30

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

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AzureDesk videos

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AzureDesk Demo

More videos:

  • Demo - AzureDesk Introduction Demo
  • Review - Whiteboard Animation Video / Azuredesk

Category Popularity

0-100% (relative to HelpDocs and AzureDesk)

HelpDocs

AzureDesk

Customer Support
73 73%
Customer Support
27% 27
Help Desk
0 0%
Help Desk
100% 100
Customer Service
68 68%
Customer Service
32% 32
Self Service Support
100 100%
Self Service Support
0% 0

User comments

Share your experience with using HelpDocs and AzureDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpDocs and AzureDesk

HelpDocs Reviews

We have no reviews of HelpDocs yet.
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AzureDesk Reviews

8 Zendesk Alternatives to Rock Your Customer Service
AzureDesk is cloud-based help desk software aimed at small businesses. It offers a knowledge base with real-time, auto-suggest type search. A knowledge base is only as good as its search: irrelevant answers or slow results mean you’ll still end up with a customer support ticket, and a more frustrated customer.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

AzureDesk mentions (0)

We have not tracked any mentions of AzureDesk yet. Tracking of AzureDesk recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpDocs and AzureDesk, you can also consider the following products

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Issuetrak - Issue tracking software for help desk and customer service

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Deskun - Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Kapdesk - Kapdesk offers support teams with a helpdesk software to streamline support tasks.

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