Software Alternatives, Accelerators & Startups

Kanban Tool VS Jira Service Desk

Compare Kanban Tool VS Jira Service Desk and see what are their differences

Kanban Tool logo Kanban Tool

Simple and effective online application for visual project management.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Kanban Tool Landing page
    Landing page //
    2021-10-04
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Kanban Tool videos

Kanban Tool DEMO - kanbantool.com

More videos:

  • Review - Kanban Tool - Quick Start Guide - kanbantool.com

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Kanban Tool and Jira Service Desk)
Project Management
54 54%
46% 46
Help Desk
0 0%
100% 100
Task Management
100 100%
0% 0
Productivity
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kanban Tool and Jira Service Desk

Kanban Tool Reviews

We have no reviews of Kanban Tool yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

Social recommendations and mentions

Based on our record, Kanban Tool seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kanban Tool mentions (4)

  • Boss wants to remove sticky notes, causes more anxiety than I thought it would
    If you're an Office 365 shop, the To Do app is a life saver (login to your email in the web, click apps on the left side, and then click To Do). There's also https://kanbantool.com/ which has a free tier. Source: over 1 year ago
  • How the hell do you guys stay organized?
    Write it all down in a planner (hard copy or digital- I prefer paper because my pen-brain connection is stronger). Need to reply to an email? Schedule it for Thursday at 10am. Call a friend? Put it on the books with a time. Trash goes out on Tuesdays? Make a note with a checklist for Monday nights. For big projects with lots of steps, I use a free web-based project management tool (kanbantool.com) and project time... Source: almost 2 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Kanbantool.com — Kanban board-based project management. Free, paid plans with more options. - Source: dev.to / almost 3 years ago
  • How to request an app design
    Also ask the developer how they want to work, and if there is a software they like to use to facilitate the work. Are they Kanban? Scrum? Waterfall? Watch a video or two on the do's and don't of the one method the Dev wants to use, so you know what to expect if your developer asks you for a "Story" or a "Task" or a "Ticket" or if you need to 'clarify acceptance criteria', which is literally what I was doing at... Source: about 3 years ago

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Kanban Tool and Jira Service Desk, you can also consider the following products

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

KanbanFlow - KanbanFlow is a Lean project management tool allowing real-time collaboration between team members. Supports the Pomodoro technique for time tracking.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.