Software Alternatives, Accelerators & Startups

Jotform VS UserTesting.com

Compare Jotform VS UserTesting.com and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Jotform logo Jotform

Free Online Form Builder & Form Creator

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!
  • Jotform Landing page
    Landing page //
    2022-06-12

Jotform is a powerful online form builder that makes it easy to create robust forms and collect important data. Trusted by over 20M users worldwide, such as nonprofits, educational institutions, small businesses, and enterprises, Jotform is a gateway to gathering better information to propel your business.

  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

UserTesting.com

$ Details
Free Trial
Platforms
-
Release Date
2007 January
Startup details
Country
United States
State
California
Founder(s)
Darrell Benatar
Employees
500 - 999

Jotform features and specs

  • Form Builder
    https://www.jotform.com/build/
  • Jotform Apps
    https://www.jotform.com/products/apps/
  • Jotform Enterprise
    https://www.jotform.com/enterprise/
  • Jotform Store Builder
    https://www.jotform.com/products/store-builder/
  • Jotform Tables
    https://www.jotform.com/products/tables/
  • Jotform Inbox
    https://www.jotform.com/features/inbox/
  • Jotform Mobile Forms
    https://www.jotform.com/products/mobile-forms/
  • Jotform Approvals
    https://www.jotform.com/products/approvals/
  • Jotform Report Builder
    https://www.jotform.com/products/report-builder/
  • Jotform Smart PDF Forms
    https://www.jotform.com/products/smart-pdf-forms/
  • Jotform PDF Editor
    https://www.jotform.com/products/pdf-editor/
  • Jotform Workflows
    https://www.jotform.com/products/workflows/
  • HIPAA Friendly Forms
    https://www.jotform.com/hipaa/
  • Jotform Sign
    https://www.jotform.com/products/sign/
  • Jotform for Salesforce
    https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000JTeWyUAL
  • Online Payments
    https://www.jotform.com/online-payments/
  • Jotform Integrations
    https://www.jotform.com/integrations/
  • Form Templates
    https://www.jotform.com/form-templates/
  • PDF Templates
    https://www.jotform.com/pdf-templates/
  • App Templates
    https://www.jotform.com/app-templates/
  • Workflow Templates
    https://www.jotform.com/workflow-templates/
  • Table Templates
    https://www.jotform.com/table-templates/
  • Prefill Forms
    https://www.jotform.com/prefill-forms/whats-new/
  • Secure Forms
    https://www.jotform.com/security/
  • Form Widgets
    https://www.jotform.com/widgets/
  • Jotform Blog
    https://www.jotform.com/blog/

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Analysis of Jotform

Overall verdict

  • Yes, Jotform is generally considered a reliable and effective tool for creating online forms for various purposes.

Why this product is good

  • Jotform is considered good by many users because of its user-friendly interface, extensive template library, and robust features which allow for easy creation of online forms. It supports integrations with various platforms, offers customizable forms and has strong security measures in place. Additionally, Jotform provides responsive customer support and a tiered pricing model catering to different user needs.

Recommended for

    Jotform is recommended for businesses, educational institutions, non-profit organizations, and individuals who need to create, share, and analyze forms and surveys quickly and efficiently. Its features make it suitable for users with varying levels of technical expertise.

Analysis of UserTesting.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Jotform videos

JotForm Review - Beginner to Expert PREVIEW by Bizversity.com

More videos:

  • Tutorial - How to Use JotForm to Create Online Forms & Fillable PDFs
  • Tutorial - JotForm 4.0 // A Tutorial & Review
  • Tutorial - Jotform Tutorial: How to Use Jotform

UserTesting.com videos

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Category Popularity

0-100% (relative to Jotform and UserTesting.com)
Form Builder
100 100%
0% 0
User Experience
0 0%
100% 100
Forms And Surveys
100 100%
0% 0
Usability
0 0%
100% 100

User comments

Share your experience with using Jotform and UserTesting.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jotform and UserTesting.com

Jotform Reviews

14 ProProfs alternatives for quizzes, surveys, and more in 2025
Jotform’s free online quiz maker lets you easily build quizzes that are interactive and automatically graded. No matter what you need — whether it’s a multiple-choice quiz for students or trivia questions for game night — Jotform has you covered. Teachers can choose from ready-made templates for the classroom, customize them for different subjects and skill levels, and even...
Source: www.jotform.com
10 SurveyMonkey Alternatives and Competitors in 2024
The reporting and analytics tools provide valuable insights, while data exporting ensures seamless integration with other systems. With Jotform, you can create an online survey or form to collect data and online payments securely—which will help you streamline your data management processes hassle-free.
Source: clickup.com
10+1 Best Workflow Management Software 2024 For Maximum Efficiency
Best known for its scalable data collection tools, Jotform Enterprise allows users to create customizable workflow management systems. However, it may at times become too complex for users seeking a simple solution. Jotform’s integrations include popular tools such as Gmail and Dropbox, and it also supports automation capabilities.
Source: www.manifest.ly
Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
Online marketplaces show users rate Jotform as superior to Typeform in areas like “easy to do business with” and “easy to admin.” Jotform is another piece of software that allows users to choose from a static or question-per-page view.
Source: survicate.com
27 Best Typeform Alternatives In 2022 (Free & Paid)
While JotForm is an excellent Typeform alternative, it also has certain disadvantages. One major concern is that JotForm's interface can sometimes be clunky and complicated to navigate.

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products they’ll use daily. 🎯
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...

Social recommendations and mentions

Based on our record, UserTesting.com seems to be a lot more popular than Jotform. While we know about 101 links to UserTesting.com, we've tracked only 3 mentions of Jotform. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jotform mentions (3)

  • This seems like a new scam, right?
    Sure, you took down jotform.com, a legitimate website (it's still up by the way). Source: almost 3 years ago
  • Recommendations to help me with teaching the extended response section of the GED RLA exam?
    Something akin to a fill-in-the-blank template maybe? This was all prompted by my beginning to write one on jotform.com. I began doing it and then realized that there are probably thousands of similar templates that are way better. Thanks for any help and let me know if you'd like to share resources in the near future. Source: about 3 years ago
  • How can I include object keys as headings when using IMPORTJSONAPI?
    I'm trying to import data from Jotform so the structure of the JSON can vary. Here's an example though:. Source: over 3 years ago

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 1 year ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 1 year ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 1 year ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: over 1 year ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Jotform and UserTesting.com, you can also consider the following products

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Google Forms - Simple web forms from Google.

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.